@HM_Passport I just got another call back. The person didn’t know why they were calling, wasted 5 minutes getting all the details then just hung up. I tried to call back but the number used is an outsourcing company.
@HM_Passport Any chance my daughter’s documents can move from your postal room to actually be processed? You have had it for 7 weeks (we have evidence you signed for it)
@DHLParcelUK any chance of anybody in customer service actually getting back to me? Should I send a carrier pigeon? It would be faster than your deliveries
"Be sensible... What do you want? A full handbook to tell you what to do?"
Plumber Ryan Price says the government guidance on returning to work is clear enough for the public.
I suspect this is how many people feel. Some may prefer to wait for a building-by-building rulebook from government but most are clearly capable of understanding the need to be sensible and exercise judgement. Shouts of "chaos!" seem pretty wide of the mark to me.