@British_Airways No BA staff to be seen anywhere and no information on what the situation is. Absolutely disgraceful behaviour which has left passengers with no care while abroad. Why did BA not keep passengers informed or have the staff to facilitate arrangements?
@British_Airways Can you please tell us what is going on with flight BA2711? We have been at the airport for over 13 hours ... no communication, no overnight accommodation provided and the rescheduled 2pm flight is not showing up on the departure screens? Disgraceful ...