@RahilBerani@vrbo .@vrbo how do you expect to retain your consumers after this? Airbnb offers full refunds due to covid. Awful customer service. Only care about the $$ and not the health of patrons.
@RahilBerani@vrbo .@vrbo With the recent surge of omicron and numerous members in our party testing positive, we needed to cancel our booking for NYE. vrbo refuses to refund or offer future travel credit. There is a national emergency with covid and VRBO couldn't give a shit about their consumers