@Iberia I was bumped from my flight on 19/12. I claimed compensation (Articles 4 and 5 of Regulation 261/2004) and was told I was rebooked due to ATC congestion. This is wrong, the flight left as scheduled. Before I log a complain with AESA would you care to review the case?
@Iberia hola, me han reprogramado el vuelo y en el mail donde me avisaban, me han mandado un link para book a hotel y un nรบmero de voucher. El link no funciona, cรณmo hago para hacer el booking? Gracias
@easyJet hi there. I need to add a booking to my profile to check in and neither the portal nor the app is letting me add a booking, only showing an old booking from September. How can I check in please? Thx
@Uber guys, you randomly locked my account after sending me an email in Spanish. I raised a query and haven't heard back in a couple of weeks. Any chance we resolve this or is my custom not important? Thanks
@British_Airways hello. Online check-in is not working across app and different browsers. We have a flight tomorrow (20/12) and need to check in. What alternatives do we have? Thx
@uk_dhl hi guys. I sent a parcel and the good were damaged on arrival, with the box being severely battered. I tried to make a claim on your website, but cannot find how. Can you help please. Thx