@edgecase411 The hardest braking occurs nearly immediately, I'm just pointing out that could be tapered in for smoothness and give the car behind more time to react.
@Starlink You sent me an invoice for the free Starlink for £0.00? Warning I’ll be cut off if I don’t pay? With different dates than the promotional email sent 1 day prior?
I love Starlink but this is a poor customer experience! Shirley you have the bandwidth to improve this.
Great that you’re asking for feedback, we were very excited to finally buy MY after following Tesla for years. We’re based in London, UK.
Sadly the purchase process was fraught with friction and annoyances which each alone weren’t huge but overall not the experience we hoped for. I hope this is useful, but once I got started it did turn into a bit of a whinefest I admit.
In no particular order:
- long wait time for the car we wanted; MY dual motor, grey, towbar, black seats - after all the joy and excitement of picking all the details we ended up just taking one that was available in a couple of weeks not MONTHS
- unable to adjust credit agreement after we made a mistake on the terms, many phone calls required to credit partner and Tesla to resolve and at one point were told to sign the agreement with the wrong figure because it was definitely fixed on their end (what?!)
- needed the towbar added, thought a couple of weeks would be fine but had to manually go through each service centre to find available appointments and ended up driving 2hrs to get it done in time. Service slot was 8:15am to 6pm, don’t be late or you won’t be serviced. Service staff via messages not very helpful, couldn’t tell us any specs on the towbar “normal UK one” was about the best we got
- towbar service originally went through as a mobile service appointment, only to be cancelled and told to go to the service centre, many SMS messages received about the changing status
- inconsistent accessory purchase options on the website using different browsers/phones (no charging cable option on one of them)
- first and continued impressions of the app are total dogsh1t I could talk all day about this so just to name a few: laggy, often can’t connect to the car “last seen 5 days ago” right now and it’s on the drive in wifi range and has premium connectivity, unclear if locked or button will lock, filling out info during purchase process was a pain as it resets and reloads constantly when switching between apps, the trade in process was so laggy it was almost unusable and crashed twice whilst taking photos and forgot all the previous data, not clear that charging schedule doesn’t kick in if the car is already charging
- general features that are advertised but are basically unusable: wipers I have to set to manual every time we drive to avoid dry wipes, autopilot actively seems to try and crash on city streets, extreme braking for minor speed bumps etc, tried actually smart summon once, it didn’t work and wouldn’t say why, no option to always have headlights and running lights on, the smart cruise control randomly hard brakes even in a clear outside lane, random jolts of adrenaline every time the collision warning system alert kicks off for bizarre situations, Bluetooth phone connections can be janky, available acceleration feels inconsistent sometimes, suspension wallows the car on small bumps
- parking/manoevering system is basically unusable, it would let me drive straight into posts or bushes , the wheel guide tracking lines on the rear camera are incorrect by several inches and I kerbed a wheel, it yells STOP when reversing up a sloped kerb with plenty of clearance
- pickup location was 45 minutes away (this was an in stock car) when we have a center 15 mins away, paperwork took ages, wouldn’t accept our driver licence details (older paper style, had already confirmed it would be okay), I wasn’t allowed to drive the toy cyber truck outside the service building when we were the only customers in the entire yard
Overall I kinda like the car because I can charge it at home and avoid petrol stations, it’s quite fast but I’m not sure I trust it to avoid accidents as advertised when the false alerts are so comically bad. I still love Tesla and the mission but the car and service are underwhelming.
I would not recommend to a friend mainly because I wouldn’t want the sales and pickup experience to become their overall idea of Tesla the company.
My first experience of Premium+, which I’ve been resisting for months, is a ton of impersonator followers that each take multiple steps to report or block. They’re so obvious it’s painful, why is it like this.
@martypartymusic@binance@wintermute_t@coinbase I totally agree with the sentiment, but in a decentralised market this is just “what people can do”. Regulation won’t fix it, and shouldn’t be able to. Only solution is more competition amongst large holders to counter these plays. If centralisation via exchanges grows then IDK…