@BritishGas sending me text messages is all well and good but when I try call I can’t get through and the app is no longer working. How am I supposed to respond?
@VodafoneUK been a customer for many years but bitterly disappointed with my latest contact. Especially when I was hoping to upgrade. Where have your customer service skills gone Vodafone 😡
@nextofficial Yet another email asking for the same information that I’ve now sent 4 times. How do you expect people to resolve their issues when you can’t deal with things properly
@nextofficial I’ve now had 2 separate emails one threatening me with default and the other asking for my details. Genuinely appalling service and goes against everything on your website about helping your customers.
@ArgosHelpers tried relentlessly to discuss my argos card and sort out a long term plan but no answer on phones, no email to send a letter to and online chat doesn’t work. How can we be penalised for attempting to contact you when your communication options are not working!!😡
@yorkshirebank still nothing sorted from Yorkshire bank. I’ve filled all the forms in, done everything I was asked to do and still Nothing!!! Terrible terrible service
@yorkshirebank really disappointed in the recent service. I’ve been trying to contact you for 3 days to discuss important information but can never get through. When I do manage to connect I’m then disconnected!
@nextofficial extremely disappointed with the help and support offered during this pandemic. Disgusted actually. Every other business seems to be offering help despite the fact they are all in the same boat. Not good service at all Next