Halifax

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[Halifax @HalifaxBank]

@realfoodfans Hi, we're sorry to hear this. If you've been asked to wait for an activation code by post, this is an additional security step to help protect your account.

If you'd like to raise a complaint, please visit: https://t.co/hDvFzriyHP
^Subhiksha

[Halifax @HalifaxBank]

@KernowChris Hi. Just to check, what happens when you try to access Lloyds Online Banking or the Lloyds app? Are you seeing an error message, or is it not recognizing your details? Please reply via DM. ^Subhiksha

[Halifax @HalifaxBank]

@RickWiggans For your security, please delete the screenshot from your public post and send it to us via Direct Message instead. We'll then be happy to take a closer look for you. ^Kaif

[Halifax @HalifaxBank]

@RickWiggans I'm sorry to hear that. Please send us a Direct Message, so we can take a closer look.

If possible, include a screenshot of the message you're seeing, making sure no personal or account details are visible.

For your security, please don't share screenshots publicly. ^Kaif

[Halifax @HalifaxBank]

@MaddyEvans1981 Hi Maddy, I’m Jebastin. We're sorry to hear you've been unable to move over to the Lloyds app due to a technical fault.

Please send us a DM about the error you're seeing, including any messages displayed on screen, and we'll be happy to take a closer look.

[Halifax @HalifaxBank]

@rosscaughers Hi, we're sorry to hear you're having trouble accessing your account. We understand how frustrating this must be, especially when you're unable to get support right away. Please send us a DM with a bit more information about what's happening, and we'll be happy to help. ^Saurabh

[Halifax @HalifaxBank]

@ConsumerAction0 Hi there, we're sorry to hear this. Please send us a DM with more details and we'll be happy to take a closer look for you. ^Saurabh

[Halifax @HalifaxBank]

@RCZPaul Hi Paul, I'm Anisa. Thanks for reaching out.

I'm sorry you're having trouble signing in after the recent app update. Could you let me know what error message you're seeing when you try to log in to the app?

[Halifax @HalifaxBank]

@PaulIrvine13 We've replied you in the direct message, please check. ^Pritesh

[Halifax @HalifaxBank]

@gribbs43 We're sorry to hear this. Please contact our Credit Card Servicing Team on 0345 944 4555 (or [phone] from outside the UK). Advisers are available Monday to Friday, 8am to 6pm, and can look into the late payment charge for you. ^Nandu

[Halifax @HalifaxBank]

@drawmytown Hi Ben, thanks for getting in touch. I'd like to look into this for you. Please send us a private message and we'll be happy to help further. For your security, please don't share any personal or account information publicly. ^Roopraj

[Halifax @HalifaxBank]

@swa1096 Your accounts remain the same, and no separate closure is needed. Just make sure everything is working correctly in the Lloyds app before deleting Halifax. (2/2) ^Anisa

[Halifax @HalifaxBank]

@swa1096 Hi Stephen, I'm Anisa. Thanks for reaching out. If you've successfully moved to the Lloyds app, accepted the Terms & Conditions, and can see all your accounts, you can delete the Halifax app. (1/2)

[Halifax @HalifaxBank]

@Rjs4Rob We understand your frustration. Please call our Credit Card team on 0345 944 4555 (or [phone] from abroad), available 8am to 6pm, 7 days a week, and they'll be happy to help. ^Sanaa

[Halifax @HalifaxBank]

@alanmcneice777 We understand your concerns. Please be assured this is a brand change only, and your day to day banking will remain the same.

If you'd like to share further feedback, you can raise a complaint here:
https://t.co/tAWBmZmaBk

https://t.co/DeMKprUdkc ^Neha

[Halifax @HalifaxBank]

@alanmcneice777 Your accounts, sort code, account number, cards, PINs, Direct Debits, standing orders, and account features remain unchanged. There is nothing you need to do at the moment, and you can continue using your account as normal. (2/2)^Anisa

[Halifax @HalifaxBank]

@GillW1220 As we can't investigate or escalate issues through social media, please call our dedicated team on 0345 720 3040, and they'll be able to review this further with you. Available 24/7. Advisers: 8am to 6pm. ^Subhiksha