@bookingcom@ClumberHotelSpa Hi @bookingcom Thanks for acknowledging this! I've now spoken to your team and understand the hotel has 5 working days to issue a full refund. Appreciate your support in getting this resolved🙏
@bookingcom I stayed at @ClumberHotelSpa where a man entered my room at midnight while I slept with my 4yo. No apology, 20% voucher offered, & now my comments are being deleted. Will you help?
FYI: I'm trolling a hotel because a stranger walked into my room after midnight while I was asleep with my 4-year-old and they thought 20% off my next stay would make it all okay. 🫠🔑 @ClumberHotelSpa@ChadNews @yournottstv @WestBridgford@worksoplife
@ClumberHotelSpa Relax your mind, body & soul… unless you’re a mum and child jolted awake by an uninvited guest in your room. Then it’s more fight-or-flight.
@ClumberHotelSpa Beautiful quote. My 4-year-old’s latest piece was called ‘Mummy, who’s that man in our room?’—a tense midnight performance at Clumber Park.
@ClumberHotelSpa Sleep peacefully… unless you’re in Room 1 with your child and a stranger walks in after midnight. Might want to skip the PJs and sleep in your shoes.
@ClumberHotelSpa Book with caution—my 4-year-old and I had a surprise guest walk into our room after midnight. Still waiting on a proper apology or refund. Safety clearly isn’t part of the package.