Trades were opened at market, so a few seconds delay is normal. If this rule was clearly defined earlier, I would have followed it.
Requesting a fair review of my case.
@LewisM_IF I need your attention.
My payout was rejected (Account: 3061190). I’ve faced 4 different allegations, changing every time I provide proof. I have shared full cTrader history and screenshots for each claim, but instead of resolving the issue, new reasons keep coming.
For those trades, I placed SL within 6–8 seconds, and risk was within limits. The risk team only instructed to place SL on every trade, not that it must be at execution time.
@LewisM_IF I need your attention regarding my case.
My payout was rejects. I’ve faced 4 different allegations, changing every time I provide proof. I have shared full cTrader history and screenshots for each claim, but instead of resolving the issue, new reasons keep coming.
@LewisM_IF@CEO I need your attention on my case.
My payout was rejected. I’ve faced 4 different allegations, changing every time I provide proof. I have shared full cTrader history and screenshots for each claim, but instead of resolving the issue, new reasons keep coming.