TheArchitect

Evil thrives when good people fail to speak up▪Don't do racism, black or white▪Equal opportunity▪Meritocracy▪INTJ▪

[Magatte Wade @magattew]

Elon Musk did not become a different person when he landed in America.

In South Africa, he may still have been brilliant, restless, and ambitious, but the environment would not have given him the same room to build SpaceX, Tesla, Neuralink, and everything else.

Talent matters. The country you build in decides how much of that talent can become real.

[TheArchitect @Hamna_Shida_]

@Uber_Support You're not even reading my concerns. You don't have to provide an email, not needed.

[TheArchitect @Hamna_Shida_]

Still waiting for a response, @Uber_Support. I replied to your DM hours ago outlining a severe merchant compliance risk with "Thai Haven" in Nairobi and a payment error. Your in-app team has completely ghosted the ticket. Please have an actual manager review the chat.

[Uber Support @Uber_Support]

We're sorry to hear about this. Thank you for letting us know about the issue you’re having.
We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[TheArchitect @Hamna_Shida_]

@Uber_Support Your response continues to be a copy/paste of the original inadequate response that never addressed the consumer protection and public health issue. What email address can I use to cc Uber as I formalise the issue to the various authorities?

[TheArchitect @Hamna_Shida_]

@Uber_Support Issue not addressed. Will, as a matter of principle, persue this with the relevant authorities. This is a safety and compliance issue which Uber cannot walk away from.

[TheArchitect @Hamna_Shida_]

@Uber_Support @uber_support You force-closed my ticket, refusing to address a ghost kitchen vendor with questionable QA stds. This isn't a "delay" issue - it's a consumer protection & Uber compliance failure. ​@CAK_Kenya @nairobi_county @Cofek_Kenya

[TheArchitect @Hamna_Shida_]

@Uber_Support Your team is literally copy-pasting the exact same scripted macro over and over. Stop framing this as a basic "delay" issue. The core problem is severe vendor QA and compliance failure by a dubious merchant on your app. Escalating this to a manager is not optional.

[TheArchitect @Hamna_Shida_]

Your team is literally copy-pasting the exact same scripted macro over and over. Stop framing this as a basic "delay" issue. The core problem is severe vendor QA and compliance failure by a dubious merchant on your app. Escalating this to a manager is not optional.

[Uber Support @Uber_Support]

@Hamna_Shida_ Sorry to hear about the trouble, Kindly note that we've responded to your concern via DM. Please check.

[TheArchitect @Hamna_Shida_]

The only DM from your team is the generic, automated brush-off I already rejected. I explicitly requested a manager escalation regarding a severe merchant compliance risk with "Thai Haven" Nairobi. Please have a supervisor actually check the DM thread.

[Uber Support @Uber_Support]

@Hamna_Shida_ Sorry to hear about the trouble, Kindly note that we've responded to your concern via DM. Please check.

[TheArchitect @Hamna_Shida_]

@Uber_Support Ordered from a cloud kitchen in Nairobi via @UberEats. Food arrived stone cold, bloated, and missing core ingredients. Please have a human DM me to fix this.

[TheArchitect @Hamna_Shida_]

@Uber_Support Ordered from a cloud kitchen in Nairobi via @UberEats. Food arrived stone cold, bloated, and missing core ingredients. Please have a human DM me to fix this.

[TheArchitect @Hamna_Shida_]

@BeaumontWest But in the whole of East Africa, the right lane is for the slowest matatus and overloaded trucks, and the left lane is for overtaking....🤦🏻‍♂️

[Nelson Havi SC @NelsonHavi]

Dear @KeNHAKenya the vestigial curves of the the defunct Westlands Roundabout are a cause of unnecessary traffic congestion. Please, remove them and straighten the Highway.

[TheArchitect @Hamna_Shida_]

@destiny_ndlovu Why don't you start your own businesses then instead of working for the people you despise?

[TheArchitect @Hamna_Shida_]

@KhalidWar If you've got a pile of hard currency then don't hesitate.

[TheArchitect @Hamna_Shida_]

@eurofounder There is something seriously wrong with you.

[TheArchitect @Hamna_Shida_]

@JIX5A Yip. Happened to me a few days ago outside Waterloo station. 2 guys on ebikes. Took me over an hour to locate a police officer. London is a sh1thole. Crime is out of control.