Uber Support

Official support handle for @Uber. Lost something?

[Uber Support @Uber_Support]

@mdoolaar Thank you for reaching out. Please send us the email address and mobile number linked to your account, and more info about the issue you've faced in a private message so that we can assist ASAP.

[Uber Support @Uber_Support]

Hola,

Gracias por ponerte en contacto con respecto a tu preocupación, entendemos que esto ha sido frustrante. Por favor, envíanos un mensaje directo con más detalles sobre tu problema junto con la dirección de correo electrónico y el número de móvil vinculados a tu cuenta para que podamos ayudarte mejor.

[Uber Support @Uber_Support]

We understand your concern regarding the missing item and the quality of your order, and we appreciate you bringing this to our attention.

We would like to look into this further for you. Could you please share the phone number and email address associated with your Uber account via DM, along with the order details such as the order date and time? Additionally, please provide a clear image of the order received showing the items in the bag. Once we have these details, we will be able to review the issue and assist you further. We look forward to your response and are here to help.

[Uber Support @Uber_Support]

To help us investigate this further, could you please send us a Direct Message with the email address and phone number associated with your account? While we aren't seeing an active Uber One subscription on the profile we currently have pulled up, having those details will allow us to search the system thoroughly, locate the source of these charges, and help you get this resolved.

[Uber Support @Uber_Support]

@uUkhanyo6 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[Uber Support @Uber_Support]

@PAULOANDREDEOL8 Olá @PAULOANDREDEOL8 ! Entendemos como pode ser uma experiência ruim, mas não se preocupe!
Chama na DM, vamos ajudar da melhor forma.
Estamos te esperando!

[Uber Support @Uber_Support]

Thanks for reaching out, Mirara.
We are understanding your frustration about your order issue, please DM us with the mobile number linked to your account along with the order ID, so that we can further assist, and some additional details about your concern so that we can further assist.

[Uber Support @Uber_Support]

@qiang123wei Thank you for contacting us via X. We’ve sent a response to your inquiry via direct message.

[Uber Support @Uber_Support]

@AumiKhan We understand how incredibly frustrating it is to deal with a missing order, especially when you have already been charged. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We look forward to your response.

[Uber Support @Uber_Support]

@tyke1889 We're here to help. To better assist you, please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[Uber Support @Uber_Support]

@jassyballa We understand this experience was less than ideal. Please note that we have reached out via direct message. Kindly check.

[Uber Support @Uber_Support]

@IsKabz Sorry to hear about the trouble about your trip, Karabo.
Please send us the mobile number linked to your account and the trip details (date, driver name) in a direct message so that we can take a closer look.

[Uber Support @Uber_Support]

@adjuuudicao We understand that this order experience wasn’t ideal. To better assist you, please send us a DM with the phone number and email address associated with your account, along with any additional details about your concern. We look forward to your response.

[Uber Support @Uber_Support]

@jon22800808 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[Uber Support @Uber_Support]

We completely understand your frustration regarding the five-day delay in reaching your driver, especially given the circumstances surrounding how your item was left behind. We know how upsetting it is to hear that your item wasn't found after waiting so long for a response.

To help us investigate this situation further and address your experience with our team and the driver, could you please share the email address and phone number linked to your Uber account via DM? Once we have those details, we can look into your trip history and assist you properly. We look forward to your response.

[Uber Support @Uber_Support]

We definitely understand how upsetting it is to experience a delay like this when dealing with a missing payment.

Please send us a private message, so we can look into this immediately and get it sorted out for you. Before doing so, please make sure you are following our page, as this ensures your message goes through securely on our end. We appreciate you giving us the chance to look into this.

[Uber Support @Uber_Support]

@mary4za8y Thank you to reach out, Mary, we've responded to your DM.

[Uber Support @Uber_Support]

Hola,

Gracias por ponerte en contacto con nosotros. Lamentamos sinceramente la experiencia que tuviste con tu pedido.

Estamos listos para investigar esto. Por favor, envíanos tu dirección de correo electrónico y número de móvil vinculados a tu cuenta junto con más detalles sobre tu problema/consulta a través de un mensaje privado para que podamos ayudarte más.

[Uber Support @Uber_Support]

Estamos muy atentos a tus comentarios. Para brindarte un soporte más personalizado y acompañarte mejor, te hemos enviado un mensaje privado.

Hola @fermontalvo51. Queremos que sepas que ya estamos preparados para ayudarte y nos encantaría conocer los detalles de tu consulta. Por favor, compártenos toda la información para que podamos brindarte la mejor solución. Estaremos muy atentos a lo que nos escribas.

[Uber Support @Uber_Support]

@KritiTandon1980 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account, along with the trip details. We'll be looking forward to your response.