@ASOS I have some items I wanted to return but have just seen the returns policy has gone from 90 days back to 28, when did this happen and can I still send things back? I have a bridesmaid dress which I can’t wear for the wedding so is now pointless!
@DHLParcelUK I was due to receive a parcel an hour ago and I had no text to say I was the next delivery. When I look on tracking it shows a map with a location which is the incorrect road and it says the driver couldn’t find my address. How can I get my parcel?
@Matalan I’ve sent 2 emails about my missing order which got sent from you on 23rd but Hermes only says order placed and I’ve had no response. This was a replacement for a previous order which arrived broken
@DPDgroup_news hi I ordered a parcel and have put part of the address in incorrectly so it’s just at a depot, how do I arrange to change it to have it redelivered?