Hannah Daniel

Photographer

[Hannah Daniel @hannah_daniel93]

My first star trail in the Lake District and my first #WexMondays entry

[Hannah Daniel @hannah_daniel93]

@adidasUK I purchased a pair of running shorts (AUK23403334), which have only been worn twice and already have a hole in the seam at the back. Can I have a new pair sent out?

[Hannah Daniel @hannah_daniel93]

@IKEAUKSupport I sent a DM almost a week ago now, with no answer. Please can someone respond

[Hannah Daniel @hannah_daniel93]

@ClaraClucky @nikitakhunteta @VehicleRent Thanks, I've contacted them now so finger crossed something comes of it.

[Hannah Daniel @hannah_daniel93]

@VehicleRent Been waiting for my claims refund since August! Your customer service is dreadful and take weeks to reply, if they even do. Not only that but I was never told I'd have to pay a late fee when picking up the car!! Please give me an update.

[Hannah Daniel @hannah_daniel93]

@VehicleRent Please accept you're at fault with my case and repay me, Christmas is a time for giving after all! Why doesn't anyone in your organisation know what's going on?

[Hannah Daniel @hannah_daniel93]

@pinkerton50 @VehicleRent No luck, looks like no one ever sees there money again. Wish I'd just paid the extra to go with a reputable company. Lesson learnt!

[Hannah Daniel @hannah_daniel93]

@VehicleRent The problem is I don't understand as no one ever tells us exactly as it is! The accounting department clearly don't exist or aren't doing their jobs otherwise everyone that's complaining would have had their money back!

[Hannah Daniel @hannah_daniel93]

@VehicleRent Does this elusive accounting department exist? And if so does anyone work in it?!

[Hannah Daniel @hannah_daniel93]

@VehicleRent Still no update, thanks for the great service! 😡

[Hannah Daniel @hannah_daniel93]

@VehicleRent Please note that I am now looking into taking this matter to the European Small Claims Court, I'm which case I will also be seeking to claim for my costs against you @VehicleRent

[Hannah Daniel @hannah_daniel93]

@VehicleRent I note that none of your agents have updated me on my refund! How many times do I have to ask to get a response?!

[Hannah Daniel @hannah_daniel93]

@VehicleRent Does this elusive accounting department exist? And if so does anyone work in it?!

[Hannah Daniel @hannah_daniel93]

@VehicleRent This would be much appreciated, I just hope they do actually get in contact with me and not the other way round, which seems to be the norm at the minute.

[Hannah Daniel @hannah_daniel93]

@nikitakhunteta @VehicleRent At the minute 106 days but I'm desperate for it to not become 6 months like your claim! They suck

[Hannah Daniel @hannah_daniel93]

@VehicleRent Please reply to my emails with an actual answer as to where my refund is. I don't won't to hear the sentence 'our claims department will keep you updated regarding the refund status'. I should charge you an admin and immobilisation fee for my time that has been wasted by you!!!!

[Hannah Daniel @hannah_daniel93]

@VehicleRent Still no reply. Worst customer service known to man kind!

[Hannah Daniel @hannah_daniel93]

@VehicleRent Thanks, but how long will I have to wait for a reply?! I'm getting so frustrated trying to sort out this issue.

[Hannah Daniel @hannah_daniel93]

@VehicleRent I made a claim at the start of August and now no one from your customer service department is replying to my emails. Really disappointed in your lack of service!!