@saks , I have always viewed your company as the gold standard. Sadly have NEVER had a poorer customer experience. Ordered shoes 2/ 29, returned for size exchange, now 4/3, no shoes, 6 calls, gift card instead of credit card refund, and no trust. #terrible
I kept Django off social media to avoid the chances of him getting taken away from me.... he lost his life last night and my heart has never felt so broken. R.I.P little guy I’m gonna miss you so much🥺