Hannah

[Hannah @hannahmarystiff]

@PetsatHome your chat service is an actual joke and there is literally no other way to contact you. I waited an hour for an agent to join, pretend to type and then just end the chat - what the hell?

[Hannah @hannahmarystiff]

@BandQ @bandq_help 2/2
Was denied, because it’s living, apparently can’t return plants. Had it less than 24hr, it was clearly healthy. No visible signage to state policy, otherwise I wouldn’t have bought. Still have https://t.co/3qlsIdoqFd flexibility at all. Very disappointing

[Hannah @hannahmarystiff]

@BandQ @bandq_help 1/2
I know you have your policies, but come on, you still need to be flexible. Bought a plant in your Farnborough store yesterday afternoon, massively underestimated its size, it’s far too big for my house. Tried to return fist thing this morning.

[Hannah @hannahmarystiff]

@EE interesting how you can take money from my account immediately, but when it comes to a refund I’ve been waiting 2 weeks now and still nothing.

[Hannah @hannahmarystiff]

@McDonaldsUK Sent. Thank you.

[Hannah @hannahmarystiff]

@McDonaldsUK seriously, you need to sort out the packers for my our delivery. Every time we order via the M app, SOMETHING is missing. This time, 9 chicken nuggets. Triggered an emergency run to replace, contact made via the app with a pathetic refund offer of £2.34! Insulting!

[Hannah @hannahmarystiff]

@Melmel061 @ChucklingCheese This is really disheartening to hear - I was holding out hope! Such a shame because I’ve tried some of their products and they are legit delicious, shame they can’t actually get them to the customers 😡

[Hannah @hannahmarystiff]

Customer service from @ChucklingCheese leaves an awful lot to be desired. Service in general is pretty shoddy. It would be nice if someone actually answered my questions

[Hannah @hannahmarystiff]

@ChucklingCheese I wish I believed you.

[Hannah @hannahmarystiff]

@ChucklingCheese after not delivering an order when you say you will, no updates, then finally getting it sent only for said order to be lost, saying you’ll resend it only to be met with radio silence again, you’d think that you might at least be able to respond to my email.

[Hannah @hannahmarystiff]

@Halfords_uk absolutely gutted we missed the 25% exchange offer on your bikes, we missed it by a day! Is it coming back? It’s the only way we can afford a new bike for our eldest. Please let me know if it’s due to return or if it might be extended. Thank you 🙏🏼

[Hannah @hannahmarystiff]

@UPS if a delivery is attempted is it not procedure to leave a card advising of the next steps? Email to say parcel is on its way to a secure access point, with no other information - not very helpful!

[Hannah @hannahmarystiff]

@McDonaldsUK Thank you. Just sent the DM.

[Hannah @hannahmarystiff]

@McDonaldsUK how can you not have a better system for reporting missing items ordered from your own app? Missing main meal, reported to the phone number and they did literally nothing, wouldn’t reorder, wouldn’t refund, wouldn’t help. Atrocious service and ruined celebratory meal

[Hannah @hannahmarystiff]

@vintedUK what setting do I need to activate to enable sending a digital label to a seller rather than a printed one? Thanks!

[Hannah @hannahmarystiff]

@Fabletics is anyone going to respond to my DM? After poor service so far, I’m guessing not

[Hannah @hannahmarystiff]

@Fabletics very disappointed that having paid for express delivery I have still not received my items nearly a week after ordering

[Hannah @hannahmarystiff]

@SHEIN_Official please can someone get in touch to help me with my order?

[Hannah @hannahmarystiff]

@SHEIN_Official I posted a teatime using a QR code but Evri have just posted the bloody thing back to me! 🙄 The QR code will only work once, please advise as to how I get a new code to send it back to you?

[Hannah @hannahmarystiff]

@GarminUK any update? I filled out the form you requested weeks ago and I’ve heard nothing since. But disappointed really

[Hannah @hannahmarystiff]

@GarminUK bought a dual heart rate monitor for my father last November but it has stopped working. Batteries have been changed but hasn’t brought it back to life. Still under warranty, please advise as to what to do next? Thanks 😊