@Evri_FAQ Parcel missing. Can't get through to anyone on the phone due to the automation. Can't raise a complaint via the chat bot as again the automation won't allow it (this was advised on your web page) I've DM'd you. 1)where is parcel 2)i need a complaint raised pls
@OfficialPLT Hi guys. Trying to return some items ordered 18 days ago. But the online portal is saying I ordered over 28 days ago and therefore it’s expired?
My order number is 125-0451889-4623413
Ordered 14th Feb
Thanks x
@ZARA_Care hi I made some purchases but it loos like the cashier scanned a random item. I did not chose it, it is not my sons size, but I have now paid for it. The return date is the 9th but I will need more time. Obvs this wasn’t my fault can I make a return pls after 30 days?
@TicketmasterCS hi guys the DM link you gave me just takes me to the general help page. Is there no one that can help me now please these tickets are expensive and the wrong address is on record and they are being posted :’(
@TicketmasterCS hi guys. There is a wrong address on my order and I’ve not been given a tracking number. Help please :( can you pls cancel these and collect at venue. It’s for creamfields
@PureGym hi guys trying to cancel but just being sent on a loop. In members area says freeze or cancel but then sent to cancellation home page. Which then takes me back to members area 😂
@TicketmasterCS morning. I have an instalment plan for creamfields. The payment said it failed but there was money in my account and I can’t see the transaction has bounced. I got a new debit card could that be why? Can I pls reinstate it? Thanks
@TMFanSupport morning. I have an instalment plan for creamfields. The payment said it failed but there was money in my account and I can’t see the transaction has bounced. I got a new debit card could that be why? Can I pls reinstate it? Thanks
@CrossCountryUK hi guys ticket booked for my mum (off peak return) to come up SOU>MAN next Tuesday. Can it be brought forward at all to Saturday? Without penalty? Thanks x