Sonia Lee

[Sonia Lee @happymrslee]

@SingaporeAir I’ve been scammed today and they took £315 from me.

[Sonia Lee @happymrslee]

So @SingaporeAir now say extra legroom seats are not for those disabled and needing wheelchair assistance at the airport? @DisRightsUK is this right?

[Sonia Lee @happymrslee]

@SingaporeAir I’ve tried over and over again.

[Sonia Lee @happymrslee]

Disgusted with @SingaporeAir, paid for extra legroom for elderly parents on a 13 hour flight and they moved them off them. Disgusted and angry doesn’t even cover it.

[Sonia Lee @happymrslee]

@SingaporeAir

[Sonia Lee @happymrslee]

@SingaporeAir I have tried but the form won’t submit!!!

[Sonia Lee @happymrslee]

@SingaporeAir It’s just not good enough. They raised it with the crew on board, thru showed them their receipt/e print out and yet no one listened. It’s just not good enough!

[Sonia Lee @happymrslee]

@_Singapore__air I’ve replied on tweet.

[Sonia Lee @happymrslee]

@SingaporeAir Your crew decided to move them, I have proof of receipt of paying for the extra legroom seats we pre booked and paid for. My mum has fibromyalgia, is diabetic, has arthritis and IBS which is why we booked the legroom yet your crew put her in the middle of the plane row?!?

[Sonia Lee @happymrslee]

@SingaporeAir I booked it, I have a receipt for it but when my parents got on the plane they were shown to other seats. They were on SQ305 LHR to SIN (left on 15/9).

[Sonia Lee @happymrslee]

@ofgem are @BritishGas allowed to take £815 from our account when they were only meant to take £150????

[Sonia Lee @happymrslee]

@Tesco

[Sonia Lee @happymrslee]

@Tesco used Whoosh for the first time, such a shambles!!! Gave wrong order, I went back to Tesco Appenine Way, Lorna and her team were fantastic and a credit to the Tesco brand for their customer service.

[Sonia Lee @happymrslee]

@SilverstoneUK @Tesco waiting for a reply to my email about booking today with my rewards, will need to leave in 25 mins, please help a girl out!!!

[Sonia Lee @happymrslee]

@VodafoneUK All sorted now thanks Hamza, I got through to your business account line who blocked it 👍🏽

[Sonia Lee @happymrslee]

@VodafoneUK my husbands phone has just been stolen but no one is available to help block til 8am????

[Sonia Lee @happymrslee]

@MKHospital my dad visited yesterday with a head injury, but not given a discharge sheet or any information post head injury, is this common practice???!

[Sonia Lee @happymrslee]

@TheBeerHawk feeling disappointed :( 5 days past our loyalty expiry and told there’s nothing you can do #noloyalty

[Sonia Lee @happymrslee]

@giaschooltrips So glad you all arrived safely!! Have a great time!!!

[Sonia Lee @happymrslee]

@philtufnell @FaneProductions @LondonPalladium @ejrainfordbrent @stephenfry @henrymoeranBBC There today with my husband and I loved it even though he is the cricket fan!! Great chat and loved the stories!