Disappointed by the lack of support from @British_Airways regarding my Companion Voucher. I’ve reached out multiple times without a response. Availability is limited and the process challenging. @SeanDoyleBA – I hope this can be addressed. Loyal customers deserve better. #BA
@British_Airways How will my case ever be assessed when no one responds .. this is the only medium that ever gets even an acknowledgment and nothing happens .. it’s a shame the BA brand doesn’t seem to care
@British_Airways Thank you Chris .. what is disappointing is I have written twice and failed to illicit any response from Sean or any other department .. that was nearly two weeks ago .. even after chasing it just seems to be ignored .. it’s disappointing that what should be a reward, just isn’t
@British_Airways Milika I have spoken to the executive club, bookings team, raised a compliant, written to your CEO .. none of which helped and in some cases didn’t even get a reply .. it’s supposed to be a loyalty programme that simply doesn’t work ..
@emirates made an error when booking a flight .. we tried to change the date, one day different .. the flight cost identical, price to change the date £800 admin fee. Wow 😮 and you’re app just hangs .. very disappointed.. no empathy from the call centre .. #disappointed
@emirates made an error when booking a flight .. we tried to change the date, one day different .. the flight cost identical, price to change the date £800 admin fee. Wow 😮 and you’re app just hangs .. very disappointed.. no empathy from the call centre .. #disappointed