Harrods

The World's Leading Luxury Department Store

[Harrods @Harrods]

@rebeccabell001 You can email us on [email protected] and we'll be happy to look into this for you. We look forward to hearing from you. Thanks, Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@uoe_makeupsoc Thank you for your message. Your comments about the children's floor layout are greatly appreciated. We have recorded this feedback for the relevant teams to review. If there's anything else you'd like to share or ask, please don't hesitate to DM us.
Harrods Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@london2ct Good Afternoon.
I am so sorry to hear this. Please may I ask if you could reach out to us via DM, so we can help further. Thank you.
Harrods Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@lou1875 Good Afternoon, I am sorry to hear this has happened again.
I am glad to hear you have reached out to our customer service team by email, who will be able to look into this further.
Kind wishes,
Harrods Customer Service

[Harrods @Harrods]

@jaalli3 Hi, thank you for raising your concern with us. We can confirm we have received your email and a member of the team will be in contact you to resolve this very soon.
- MA

[Harrods @Harrods]

@Enniskillen3 Hi, we are very sorry to hear this. Can you please DM us your order details and we can look into this for you.
- MA https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@bnjsteele96 Hi, I regret to advise we would be unable to send a DM without receiving one first. Alternatively please do give our team a call on 020 7730 1234, and they will be able to assist further.
Kind wishes,
CB
Customer Service

[Harrods @Harrods]

@bnjsteele96 Hi, I am sorry to hear you have been unable to contact our Customer Care team. The team can be reached on [email protected], or please do DM us, and we can help further.
Kind wishes,
CB
Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@scoles213 Good Morning, I am very sorry to hear this. Please do DM us your order details, and we can take a look into this for you.
Kind wishes,
CB
Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@RestlessRy Thanks for sharing your thoughts! Our Christmas windows celebrate ‘Christmas in Solomeo’ with Brunello Cucinelli, bringing Umbrian elegance to Knightsbridge. Explore festive windows, a facade takeover & a tree on Hans Crescent. Visit in-store for more magic! – Harrods CS

[Harrods @Harrods]

@kimcurated Good Morning, Thank you for your message.
I am sorry to hear what has happened. Please could you DM us further details, and we can help further.
Kind wishes
CB
Customer Service

[Harrods @Harrods]

@Danny_J_Frank Good morning, thank you for contacting us. As previously advised, please do DM us if you would like to discuss this further. Thanks, Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@Danny_J_Frank Good Afternoon, Thank you for your message,
I am sorry to hear what has happened with your gift card order. Please do DM us if you would like to discuss this further.
Kind wishes
CB
Customer Service

[Harrods @Harrods]

@tiernoui Thanks for reaching out! We’re unable to confirm when this item will be back, but please keep an eye on our website for updates. If you would like any further assistance, please DM us. Thanks, Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@alexanderwatso Hi Alexander, Thank you for bringing this to our attention, and we’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide. We do apologise and will take this as feedback for improving the service we offer.
Thank you
- MA

[Harrods @Harrods]

@MimZWay Hi, thank you for contacting us. We are very sorry to hear this, may you please send us a DM so we can look into this further? Thanks, Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@RosieBarrack Hi, thank you for reaching out. We are very sorry to hear that this has happened. Please DM us with your order details, so we can look into this further. Thanks, Customer Service https://t.co/uiTBxnD2VX

[Harrods @Harrods]

@kcovophoto Hi, we are truly sorry to hear about your experience. If you would like to discuss this further, we kindly ask you to DM, so we can look into this for you. Thanks, Customer Service