If passengers are expected to patiently wait when buses are delayed by 1–2 hours, why couldn't reasonable consideration be given to a 60+ senior citizen, especially when the bus itself was already running late?
Please investigate the GPS records, actual arrival/departure timings and driver's conduct, and provide an explanation and appropriate refund/compensation.
@apsrtc@RamuduM_RCT@ramprasadreddy_@naralokesh
Please do need full sir
@apsrtc Despite this, the driver left without allowing her to board, stating that she had arrived late.
I also checked the arrival timings of this service over the past week and found repeated delays of 1+ hour, and on some occasions more than 2 hours.
@apsrtc Serious complaint regarding your Bengaluru–Kavali service today — Service No. 5404, Chittoor-2 Depot.
Driver names: G. L. Pathi and K. G. Naidu
A confirmed ticket was booked for a 60+ senior citizen woman travelling to her hometown,
@apsrtc for a government pension-related purpose.
Due to heavy rain and severe traffic in Bengaluru, it took her around 2 hours to reach the boarding point. However, the bus itself was already approximately 1 hour late,