Dear, @tataplayfiber, I’ve raised a service request for my Wi-Fi connection issue on Thursday (SR-6318805648). Today is Friday evening, and the issue is still unresolved.
The technician rarely answers calls and keeps saying it’ll be fixed “today.” Even the area manager says
Yet, no one calls, no one visits, and there’s been zero progress. How long am I expected to wait for a basic internet connection? Please resolve this immediately or I'll have to look for another service provider.
he doesn’t know what’s happening. This level of service is unacceptable.
I’ve called your customer support countless times since Thursday. Every time, I’m told the issue has been escalated and that a new technical team will contact and visit me.
@sheetubhai@mainbhiengineer@socialepfo I'm also having same issue, it just says name mismatch. But in which documents it's mismatching and what to do next is not given in remarks. Can't you something abt it
@NammaBESCOM Dear Bescom, no power from morning 10.30 in Kengeri satellite town. Is it regular maintainence activity? When can we expect power to restore?