harsh

[harsh @harshmttl]

@Airtel_Presence Sent you the details over DM

[harsh @harshmttl]

@airtelindia what fraud you run for new dth connection. Made me pay the advance with promise that it will happen within 24 hr. No one has turned up even after 72 hours and your customer service is full of shameless execs who are telling me to be patient. Screw you

[Nic Barker @nicbarkeragain]

One of the biggest problems with using LLMs as a google replacement for programming, is that getting zero relevant results on google used to be a signal that you had the wrong idea about the root cause. Whereas LLMs will happily indulge any terrible idea you suggest.

[harsh @harshmttl]

@MoCA_GoI How do I file a complaint against Jazeera Airways? The outdated AirSewa portal doesn’t even list them, and my grievance has been closed twice by nodal officers without a proper response. Can someone please help?

[harsh @harshmttl]

@amazonIN @AmazonFresh As a Prime member spending lakhs annually, this feels infuriating. @bigbasket_com , meanwhile, has a no-questions-asked policy. This is the 2nd time in 3 weeks. Where’s the customer obsession Amazon was known for? Something’s terribly off.

[harsh @harshmttl]

@amazonIN, @AmazonFresh Your return policy is regressing. Placed a big order, but a ₹90 item in it arrived rotten. Returned it, yet no refund. CS says I should’ve sent pics first.

[harsh @harshmttl]

@amazonIN @AmazonFresh After 3 calls, they ‘opened a case’—but I have to follow up in 4 days to get my refund.
They won’t auto-process it, even after investigating.

[harsh @harshmttl]

@theapache64 I love how you are making gsheets the next postgres 🙂

[harsh @harshmttl]

@bhaveshraheja And you conveniently decided to omit Mr. Dravid from the story?

[harsh @harshmttl]

@help_delhivery ++ @delhivery

[harsh @harshmttl]

@help_delhivery I am trying to reach out to plan for a courier pickup. The IVR sucks and allows me to only seek information on couriers that are shipped. Any other way I could speak to a human and get my queries answered?

[harsh @harshmttl]

https://t.co/9jP5wcym9p I relived my favorite moments of 2023 with Disney+ Hotstar Replay. Don't miss yours! #HotstarReplay23

[harsh @harshmttl]

I recently spoke at Rootconf SRE about crafting malleable systems where I shared my experiences from having built large scale distributed systems that withstood the test of mammoth scale events.

Do check out the recordings on Youtube now
https://t.co/IAnHnhlDhS

@rootconf

[Rootconf @rootconf]

@harshmttl sharing his lessons from crafting malleable systems - focusing on goodput v/s throughput & building systems that adapt to failures (are malleable) & thrive during mammoth scale events

#RootconfSRE #RootconfOngoingAlarm #MalleableSystems #ScalableSystems

[Rootconf @rootconf]

Learn how to build adaptable systems from Harsh Mittal at RootConf SRE 2023 in his talk: “The power of adaptation: lessons from crafting malleable systems”

Skip the theoretical stuff and listen to examples from the trenches: https://t.co/B1WoMJRVFi

[harsh @harshmttl]

@bhaveshraheja @ModernFam Cmon, fav character is easy- taka taka taka gloria pritchett

[harsh @harshmttl]

@dale_vaz So true. Constant reminder why we added "simplify" to Amazon's leadership principles and to index on reducing complexity.

[harsh @harshmttl]

@marutib Finally aa gya tu vapis pura europe capture kar ke??

[harsh @harshmttl]

@AmazonHelp Yes sir and thats apple policy not something that I've chosen to do. You should very well know that iphone 6 only supports iOS 12 and if app cannot be installed, how is it listed eligible for exchange?? Are you getting me at all?

[harsh @harshmttl]

@amazonIN You list iphone5+ for exchange (which supports max iOS12) while your app is supported on iOS13+. App must be on for exchange to complete. Now I am told to cancel the order/pay the delta and basically make my peace with your blunder!

[harsh @harshmttl]

@AmazonHelp Lol. thats the point..help me meet those conditions. Give me an amazon app that installs on iOS12. Or how else do you justify listing this phone eligible for exchange? Is this some ploy to cheat customers?