Another absolute banger.
When the world looks back after this woke mind virus is fully expelled, we won’t believe how we let a small, fringe group of people try to cancel the rest of us anytime we told an uncomfortable truth, accomplished something that they couldn’t or, more generally, just refused to bend the knee.
I own a company - @Hustle - that makes enterprise software. I recently added the responsibility of being their CEO (I'm still CEO of @socialcapital ). I did this because I felt I was losing the specific details of how to build well-run companies in 2023. I was becoming too much of a talking head and not enough of a hacker/doer.
On Tuesday, I met with some of our team to tackle a problem that was leading to increasing volumes of customer support needs. So I offered to try and tackle this using AI.
By the close of business yesterday, I had been able to complete the following steps: initially using OpenAI, then redoing it in Anthropic, and finally writing some basic Python in Replit in a crawl, walk, run sprint:
1) Initially configured a new GPT with OpenAI and added some specific knowledge that helped it learn edge cases, allowing us to create a simple way of helping our customers avoid the problem upstream. This should improve their experience with our tool and impact the error rate in a way that decreases the OpEx to serve these customers (TBD and will confirm when I know for sure) - this seems applicable to many companies.
2) Moved this to Anthropic to expand how/what it could learn (ie does increasing tokens add to accuracy/value to us?). Also TBD.
3) Built it in Replit so that our eng team could fork it, make it less janky and actually integrate it into the product. Replit is nice.
Here are my observations over this past week as someone who was never a great coder, didn't have a dev environment that had evolved beyond vi and had only talked about AI up until now without actually doing anything with it:
1) The abstracted way to create functionality is really impressive. I wrote and edited the "PRD" in a text file in human english. This feels profoundly disruptive by increasing the top of the funnel of those who can now build products.
2) Adding knowledge to the model was easy, but once you hit a threshold, fine tuning is the only way. I haven't started this process yet so will have to report back on how hard this is.
3) Every single tool I used was excruciatingly slow and unusable in any reasonable production setting. I know it’s early, but man, it’s slow. Super slow. Did I mention how slow it is?!?! Whoever can help solve this will be a big winner...
Will report back as I learn more and try new things with AI to help this company grow…
h/t to @sundeep for showing me that i could do this
Worst service policies @slt_mobitel
If you change your package you need to wait for 24 hours for it to get applied. Till then you’re supposed to live with a crappy connection speed.
And it’s not mentioned anywhere when you apply.
Responding to request by PM @RW_UNP to @ParliamentLK Speaker to propose a name by consensus for PM, opposition parties will today discuss with various parties and groups in government to get such consensus. We will propose this name to Speaker at 10am tomorrow. #SriLankaCrisis
Sri Lanka Air Force provided an aircraft for the President, First Lady & two security personnel to leave for
Maldives following a request made by Govt. with approval of Defence Min.
All Immigration, Emigration, and customs laws were adhered to when providing the aircraft - SLAF
After PM @RW_UNP claimed that the @NewsfirstSL journalist stumbled & fell, now MP Wimal Weerawansa @weerawansa_w claims that they organized an attack on him.
Fascinating how these MPs are mighty confident that they’d be able to still walk amongst the people with no problem