Top Tweets for #AEASF
Thank you so much for the crew at @aneventapart for having me to speak again. If you attended #AEASF and enjoyed my ending bit about the perils of the "user education" mindset, you might enjoy this deeper dive: https://t.co/powqqeqvcs
“Other people are not obstacles to getting your work done. Other people are how the work gets done.”
@anitaycheng at #AEASF
Take your UX & front-end skills to the next level!
Dive into advanced CSS, container queries, web components, web platform features, SEO as UX, and more—taught by 15 top design/dev experts.
https://t.co/aSNQnJrcKM @AnEventApart #AEASF
Fully embracing my role as a hybrid following @MinaMarkham's excellent Mythology of Design Systems talk at #AEASF.
The world needs more like us!
Shipping back to Boston from San Francisco. Thank you, #AEASF, @zeldman, @meyerweb, Toby, Marci, and the whole @aneventapart crew for welcoming me into the family. It’s always a thrill to talk designing for trust with all of you. Thank you again for the opportunity!
I know some of you are tweeting replies and liking some of my tweets but it’s our holiday party and I can’t keep up and I’m having some beer and this is a thank you for all of that ok thx bai
#aeasf
"Trying to design for voice forces you to really understand what’s going." As someone familiar with mostly visual design, I learned so much outside my design bubble thanks to @martinibot. #AEASF
The amount of passion in @gerrymcgovern's speech was infectious. How can companies shift their mindset from "What do we need to tell the customer?" to "What does the customer need to know?" #AEASF
Complexity never goes away. It’s a question of who takes on the complexity. Do we fob it off on our customers? Or take on the complexity ourselves? @gerrymcgovern #AEASF #ux
Radically pursue, “What does the customer need to know?” rather than “What do we want to tell the customer?”
@gerrymcgovern #AEASF #ux
Simplicity on its own is not a successful business case at most companies. But if you can connect simplicity to other indicators, management will understand, and you will be empowered to create great customer experiences. @gerrymcgovern #aeasf #ux
We collect far too much useless data that we never actually act upon. Simplify, streamline, if you want to engage customers instead of frustrating them. @gerrymcgovern #ux #AEASF #usability
Customer experience on our websites is invisible to our organizations. We must find ways to externalize our customers’ online experiences, so everyone at the organization can stop navel-gazing and instead pay attention to customer experience. @gerrymcgovern #AEASF #ux
To the #aeasf audience. Thank you so much for your attention and time and participation. I’d love to connect with you and chat more.
If you have questions - please feel feee to ask. DMs are open, or a message on LinkedIn works too. Or email addy is in my slide deck.
Responding to feedback honestly and quickly is a key determinant of success. Organizations that resist feedback, and whose processes impede change, will fail. @gerrymcgovern #AEASF #ux
Google Maps verifies and corrects their data 10,000 times a day.
IMPORTANT: They *remove* just as much as they add.
It is crucial to take away, not just add.
@gerrymcgovern #ux #aeasf
“Agility is the ability to respond to customer feedback. Organizations that succeed are the ones that respond fastest.” – @gerrymcgovern #ux #usability #aeasf
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