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Steward Bank has been known for rolling out a number of tech products. Some of them have served us very well. And others, not so well. Hence the brutal and painful satire we have been subjected to on a TikTok clip by Bus Stop tv. I am sure they expected me to come out holding my law book tasers. But I own up. As we seek to build our neobank, we will be carrying out third party evaluation and certification of all our existing tech platforms. They must be fit for purpose. The architecture must meet world class standards. The customer touch points must deliver memorable experiences to our customers. On customer Service, I have already set aside 2.5% of the bank’s shares as an incentive for employees who excel in customer service. The Trust was already submitted to the Minister of Justice for registration in terms of the law. If Bus Stop tv can identify the Avondale branch lady who is reported to be good at customer care, we shall reward her for her good service. I will give her $1,500.00. Please do not hesitate to bring to my attention any complaints you may have. We will address them. We will make good any direct financial loss you may suffer as a result of the preventable and negligent malfunction of our products.