Top Tweets for #CBES10Q3

over 9 years ago

The disconfirmation process is when a consumer measures the performance of a product to the expectations held by that individual #cbes10q3

over 10 years ago

Expectancy/disconfirmation= consumer hving pre determined expectation of experience If better= +'ve discon If worse= -'ve discon #CBES10Q3

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