Top Tweets for #CustomerWhat
Lining up at a #pldt office. Understandably mabagal but they are very slow. Customers getting agitated #poorservice #customerwhat
To continue #CXDay celebrations, please read our #BookReview on 'Customer What? The honest and practical guide to customer experience' by @ijgolding
#CXDay2020 #CXPA #CustomerWhat #CustomerExperience #CX
https://t.co/ubCoEIsIPU
Today we speak with @ijgolding. Certified Customer Experience Professional, speaker & blogger. Author of 'Customer What? The honest and practical guide to customer experience' ⬇️😉Take a look 😉⬇️
https://t.co/qWBz1aIm5O
#retail #customerwhat #CustomerExperience
Looking forward to a week in the U.K. sharing knowledge on all things Customer Experience!! #customerexperience #cx #sharingknowledge #customerexperiencemanagement #knowledgetransfer #ccxp #customerjourney #customerwhat #inspirational
The first-ever Customer Experience Update Summer Reading List is up. Check it out for a great summer learning resource: https://t.co/PwRZqZtBf5 #CX #customerwhat
Over the last week a few people have asked for my reading list for the #CCXP exam & #CustomerWhat by @ijgolding is right at the top of my list. Stories, visual illustrations & worksheets make #CustomerWhat an effortless read & indispensable resource for anyone in #CX #CXPA_Assoc
My TiVO hasn’t worked for 2 days and I have been on hold for over 30+minutes @AtlanticBBInc tech services (hung up after an hour yesterday). Let me switch to Dish Network and I bet I’ll get all sorts of promises and attention from ABB then #customerwhat #notservice #helloDISH
#FREEDownload - The book is available to purchase from #Amazon but if you want to know what you can expect, submit the form and receive the exclusive #Free #chapter of the #EBook.
👉 https://t.co/2pvIXkJIp0
By @ijgolding
#TheCXMagazine #AskIan #CustomerWhat #ebook
No, @jennifercgrant, this has not been handled. @lenovo "escalated" my case back to tech purgatory where it remains today after > 40 days (which as you know is of Biblical proportions). No promised call. No promised email. #LetMyTabletGo #HoldingMyTabletRansom #CustomerWHAT
How NOT to survive in a disrupted world - the case study of UK retailer, @FatFace - read my brand new blog post now - https://t.co/1NUiQa4O3R #CX #CustomerWhat
3 Steps to Making the Most of Machine Learning in Your Organization – by Jason McNellis of @centriumcrm - read the new guest post now... https://t.co/KbtttxbxF7 #CX #AI #CustomerWhat
“#CX is not a methodology that can be deployed as a checklist or an off-the-shelf standard set of tasks to be applied in every situation. It relies on the competence and judgement of the practitioner to know what tools, techniques and methods to deploy” @ijgolding #CustomerWhat
‘As a small business owner, time is ltd for me, but I'm interested in charting out a customer journey map. How can I identify all touchpoints & create an effective map on a tight schedule?’ My column for @TheCXMagazine https://t.co/8gTQV6bCNM #CX #customerexperience #customerwhat
Hi @NBN_Australia I was just wondering if, in the year 2018 you consider waiting a year to receive a nbn connection acceptable?
#CustomerService #customerwhat?
Transform or Die! Business Transformation is No Longer Optional - an important blog post in an increasingly disrupted business world https://t.co/VqjtFrKmnA #CX #CustomerWhat
Doing the right things the right way. An interview with Genevieve Bruketa-Baskovic #CX #CustomerWhat https://t.co/iVOQs1F0lz
Thinking and acting in the interests of the customer. Have you enabled your people to do it? Read my brand new blog post... https://t.co/viEJecvYaS #CX #CustomerWhat
I am delighted to confirm that 'Customer What? The honest and practical guide to customer experience' is now available to buy online!! You can find it on @AmazonUK - https://t.co/MBqOoArge9 and @amazon - https://t.co/fMyFILpdyF #CX #CustomerWhat
Very excited to be officially launching my book, ‘Customer What? The honest and practical guide to customer experience’, in Dubai today!! #CustomerWhat #CX
The wait is finally over. It has arrived - thank you @ijgolding It looks amazing. Well done to @belwr too! Can’t wait to read it. Love the design and style ❤️ #CustomerExperience #customerwhat
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