Top Tweets for #FridgeFail
@BoschGlobal @boschindia @BoschHomeIn @cromaretail
This refrigerator is a disaster. My fresh groceries — tomatoes, milk, everything — are spoiling every single day. Total waste of money and food. This needs to be fixed ASAP.”
#FridgeFail #WastedGroceries #DoBetter
Very disappointed with @Rentomojo. Rented a fridge, got an old and faulty one. It broke in a month! They replaced it but are now charging me for repairs. Why should I pay for their poor quality? @consaff @cpa_india @jagograhakjago
#Rentomojo #FridgeFail #CustomerServiceFail
"When You Open the Fridge and Forget Why You’re There"
#FridgeFail #FunnyMaleFace #OopsMomentReaction #ShockedGuyLook #CaughtInTheAct #RelatableFails #GoofyExpressions #EmbarrassedReaction #AwkwardSmileMoment #MenMakingFaces #ClassicGuyFace #HilariousMoments #ForYou
@kirawontmiss Yo, is it just me or do boneless wing orderers always close the fridge with their hips? 🤨
#bonelesswingproblems #fridgefail #justsayin 🍗🚪
Guess what came of all this: Nothing!
So, to repeat: @LGUS refuses to offer any compensation for the faulty fridge/freezer that cost my parents all their cooled food
@LGUSSupport #fridgefail
@LGUS #fridgefail @LGUSSupport LOLLL
"we understand that loosing that much food is disappointing. But we do have certain policies that we follow. ... We are truly sorry for the inconvenience"
@LGUS #fridgefail @LGUSSupport LOLLL
"we understand that loosing that much food is disappointing. But we do have certain policies that we follow. ... We are truly sorry for the inconvenience"
#fridgefail LOL. I answered a dozen more questions, sent receipts as asked, sent video and photos of the lost food as asked, and now @LGUS is just repeating the same thing
#fridgefail And if that’s not possible, then others should be warned that this is a known mechanical issue with @LGUS units and beware that they can’t expect help from the company if they lose food as a result.
#fridgefail I am just trying to get my dad and stepmom some money back to offset what they had to pay to replace the home-cooked meals, frozen meats & fish, produce & specialty items & condiments, etc. because of the faulty @LGUS fridge-freezer.
#fridgefail All the @LGUS liaison did was repeat her earlier text stating the policy.
No one replied to my texts after that.
I filled out the online form again asking for followup. Silence for weeks.
So here we are.
#fridgefail I said this is an opportunity to engage in good-faith compensation for a customer and to retain @LGUS brand loyalty.
Receipts:
#fridgefail I asked the liaison to consider the customer’s money and time that rival the cost of the fridge in the first place -- a significant hit for the family but a drop in the bucket for @LGUS, which had record profits this quarter.
https://t.co/ql8H4CO6qL
#fridgefail Which my dad didn’t know! Bc @LGUS phone reps didn’t disclose! He could've made a different decision if given the info.
So I pointed that out & suggested it shouldn’t matter whether a unit that’s faulty upon delivery is repaired or replaced, if the food is all lost.
#fridgefail All @LGUS reps denied the existence of a reimbursement policy, denied that the company could help in any way, and tried sending me back to HD. Finally I had to do what the system is designed for, which was give up. But--
#fridgefail I confirmed this on the @LGUS website and called LG’s various “customer service” lines. Literal hours on the phone, on hold, bounced around, disconnected, and anytime a human picked up, they were on an awful staticky connection and barely audible.
#fridgefail Love to shame a company on social media due to their total lack of customer service :( @LGUS @LGUSSupport
tl;dr My parents lost $$$ in food bc they received a faulty LG fridge, and LG won’t do anything about it
Here is what went down:
Friends, you can mute #fridgefail as I’m about to do a thread that amounts to “I demand to speak to the manager.”
What fresh hell is this? Staying at a hotel and the bar fridge has a glass door. Constant low light glow. Why the black out curtains when this fridge emits this? Argh! #FirstWorldProblem #fridgefail #lightglow #tired
#FridgeFail
So, on Day 5, @LGIndia finally got the spare part, sent a technician over with it
Guess what ?
It was the wrong part for our fridge
Despite them having the model number, photo of the circuit board
Incredible ! And now we have no idea again on how long it'll take
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