Top Tweets for #GoodCX
The product discovery and time to order is significantly better with @zomato than @Swiggy . Not that Swiggy is bad, but Zomato is frictionless
#LateRealization #GoodCX
major flight delays @JFKairport β¦ @Delta Pilot David Bussey(sp?) is a breath of fresh air & OG professionalism as he answers questions & reassures each row of passengers of our flight status. #goodcx
Your business is unique and so are your customers, and there is no single universal checklist to follow to guarantee a good customer experience.
#JasonsBradshaw #CX #CustomerExperience #BX #BrandExperience #GoodCX #GoodCustomerExperience
Retail is dead?
Nah, boring retail is dead.
Check out the latest version of retail experience innovation: https://t.co/VQTSCr78R5
@HarryPotterNY
#goodCX #innovation #experience #retail #experienceeconomy #customerexperience #cx
The Complex client needs to call for a complex partner portfolio. Ours is growing not only in numbers but in complexity too, and we are proud of it.
#partnerships #goodcx #customerexperience
Got reviews? π
Awesome. They're a great resource for insights to understand your customers' #JobToBeBone.
We're helping clients with this work right now. If you haven't used #JobTheory before, it's a powerful framework. Check it out:
https://t.co/rqEwoQlZfP #goodCX
If you can make your product the easiest part of someone's day, you have #goodCX.
#CustomerExperience #CustomerFocused #UX
"It was the easiest part of my day."
#TelenotesTestimonial
πΆ Want some "Secret Sauce"?
Senior-level experts don't need to be micromanaged and watched over every moment. They need meaningful work, the tools to do the work, and flexibility in how they get it done.
It's a simple formula to #TechHappily.
#NowHiring
As we prepare for the 21-day lockdown due to the COVID-19 pandemic, we would like to thank the businesses who have gone the extra mile in creating strategies to help their customers during these stressful times.
π
We salute you! #healthybrands #goodcx #southafricanlockdown
This is top product decisions by @netflix. Doing what's right for the customer, not their revenue. More of that please.
#CXTip:
When planning your social media posts & email newsletters, please consider the advice from @unmarketing in his post, "The Best Time To Never Send Email"
https://t.co/AiVHcpLqQR
#emailmarketing #socialmediamarketing #relevance #goodCX
This is #goodCX!
@Deer_Valley limits the number of tickets they sell each day to ensure that guests have a wonderful experience without the crazy crowds so common to other major resorts.
#moreskitime #morerelaxing #skithedifference #ourfavoriteskiresort
#customerexperience #cx
With shopping at its peak during the holidays, retailers need to focus on their CX. Hereβs how in six easy steps: https://t.co/JT4B75ZzLK #retail #goodCX #shopping #onlineshopping
Rather enjoying this 'Find the Perfect' fit by @UNIQLO_UK #GoodCX #RetailCX reducing down on unnecessary logistics on item returns.
Hereβs a great digital #CustServ read. βTime inequality angers customers because they feel they've taken the brunt of a problem they didn't causeβall to save your company money.β #cx #socialmediamarketing #goodcx https://t.co/KGV4WJ6He3
Anyone who's worked in #customerservice knows - it's a whole lot easier to help someone when you have #data to tell you their story before you pick up the phone. #goodcx may be about data, but it always starts with people. Via @forbes https://t.co/wAZRJpV5B6
Great sign from a CX perspective: share the why and keep instructions simple. #CX #GoodCX #LibraryUX
I don't think I will ever buy a car anywhere other than @KevinOLearyGrp in Silversprings - the customer service is always superb. Thks to Jason & Diarmuid esp. #GoodCX
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