Top Tweets for #Hugyourhaters
This! 👏👏👏 I've been a #hugyourhaters fan since @KateCwieka taught me the ways back in the day --- and it makes a huge difference!
“Use empathy over information when responding to complaints. Humans want a human response.” @jaybaer #fbForum #hugyourhaters @FinancialBrand
“Use empathy over information when responding to complaints. Humans want a human response.” @jaybaer #fbForum #hugyourhaters @FinancialBrand
“Answer with empathy. Sadly, empathy is no longer the default setting. People aren’t expecting it.” - @jaybaer #hugyourhaters #bankmarketing #fbForum @FinancialBrand
2/2 według mojej najlepszej wiedzy usunięcie kwiatostanu nie niszczy rośliny i w żadnym razie nie było to moją intencją.
W przeciwieństwie do kolorystyki - ta była całkowicie zamierzona.
Z życzeniami miłego popołudnia 🤗
#hugyourhaters
Hey @jaybaer, look what I found! I still have one of your awesome #HugYourHaters books that I love to give to my clients. Planning to hand one out to a lucky #LocalGov participant in Thursday’s Social Media Survival Skills webinar. #bcmuni
Register: https://t.co/Mc9tDaHy5g
@CMIContent @Imprint_AndyS A1: By offering interactive channels like THIS Twitter chat! Forge communication, listen and RESPOND (whether the feedback is good or bad). I mean, @jaybaer wrote an entire book on the matter (which I highly recommend) ... #HugYourHaters #CMworld
On the Internet, everyone's a critic. Designer @ambershares_ embraced the undeserved negative reviews of America’s National Parks by creating a series of humorous travel posters titled Subpar Parks. #hugyourhaters
https://t.co/ewrsDs3cCF
@MS_Madzia @lex_super_omnia @JudgesSsp Mniej emocji, wykrzykników i drukowanych literek bo zaburzają przekaz. I szkodzą na zdrowie #HugYourHaters 🤗
@MS_Madzia @JarekOnyszczuk @katy_sze @lex_super_omnia #hugyourhaters 🤗 i proszę nie przenosić swoich frustracji na nas. Gabinety w @PK_GOV_PL jak widać nie służą pozytywnym emocjom
Answer ever complaint, in every channel, every time.
#HugYourHaters
Would be a nightmare being the @Ryanair Cmgr or on their social team on a good day!
Feel for them on days like today
I guess suggesting reading @jaybaer's #HugYourHaters or @petershankman's #ZombieLoyalists would be pointless w a toxic boss like the on in the interviews today
Q3 - yes - because to quote @jaybaer “customer service is a spectator sport” - you’re judged on how you engage, support and help customers (especially the angry ones) and if you do it well - more business will follow. #TwitterSmarter #hugyourhaters
Always great customer service when they start with "As detailed in our Help Center, ToS and Guidelines;..." 🙈 Maybe they should read #HugYourHaters by @jaybaer
Why not put this in your pricing table @VimeoStaff so people can see it.
@MartinHuntbach As detailed in our Help Center, ToS and Guidelines; Vimeo’s Basic and Plus levels are for noncommercial use only: https://t.co/SGGpGAutIl. Our apologies if this email came off as threatening - this was not our intention! Please DM us if you have any questions.
Okay...we'll give a hint to help you guess our guest for #AgencyChat #TweetChat! 😉 #HugYourHaters Any guesses now?
Any day that starts like this is EFFING magic!!
Thanks @jaybaer
Thanks @SGIA_Community
#THREADX
#HugYourHaters
#TwoJays
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