Top Tweets for #ICSConf23
Thank you all for attending our 2023 Annual Conference - we hope you found it insightful & engaging, and look forward to seeing you all again next year!
Please remember to like, share & tag us on social media - we look forward to seeing your pictures from the day π·
#ICSConf23
Last but not least, Louise Beardmore, CEO of @unitedutilities shares what can be done to help bridge the cost of living crisis and evaluates the evolution of the sustainability agenda as a result.
#ICSConf23 #customerservice #cx
Angela Lockwood, Chief Executive of @NorthStarHG, gives us an insight into the skills, culture and ethics required to succeed as we emerge from recession.
#ICSConf23 #customerservice #cx
Heather Bovill, Deputy Director for Surveys and Economic Indicators at @ONS is up next. Heather gives us an insight into the current state of the economy and shows us how to use this landscape to inform future direction.
#ICSConf23 #customerservice #cx
Oke Eleazu, CEO of @manypets_uk is up next - join us as we reflect on the many changes in customer expectations and learn how to evaluate success in a competitive marketplace.
#ICSConf23 #customerservice #cx
π€ Our next speaker, Dr Alice Maynard CBE, shows us how diversity can be the foundation of success. Find out how the emergence of customer service as a boardroom consideration has enabled business leaders to create inclusive, high-performing organisations.
#ICSConf23 #cx
Simon Roberts, CEO of @sainsburys, shows us how to address the challenges faced by organisations & how to meet evolving customer expectations in the new Service Nation. Find out how service professionals will play an essential role in creating sustainable success.
#ICSConf23 #cx
π£ Our Annual Conference is underway! Broadcaster, Journalist & Conference Chair Ian King walks us through the agenda for the day and opens the discussion.
π± Remember to download the Whova app to submit your questions & tag us on social media #ICSConf23
Jo Causon, the Institute's CEO, kicks off our Annual Conference 2023 by defining the new Service Nation. Join us as we review the capabilities and skills required to provide long-term success and sustainable improvement.
#ICSConf23 #customerservice #cx
Great to be at #icsconf23 today- looking forward to great speakers and learning lots! β¦@instituteofcsβ©
Join us at our Annual Conference for a unique opportunity to hear Members of the
All-Party Parliamentary Group on customer service, together with prominent business
leaders discussing the workplace landscape of the future.
Book here π
https://t.co/vwB0FNib8i
#ICSConf23
Our CEO Designate Louise Beardmore joins the line-up at this year's @instituteofcs Annual Conference on 7 March. https://t.co/UxjuuqC5NX
#ICSConf23
π£Join us at our Annual Conference 2023 to network with hundreds of business leaders and learn from examples of global service excellence.
π 7 March, 2023 - Hilton Park Lane, London
Book now π
https://t.co/vZu8P4OYqZ
#ICSConf23
π£ Join us at the Institute's Annual Conference 2023 to meet business leaders and discuss key topics including #sustainability, #skills and #success.
π 7 March, 2023 - Hilton Park Lane, London
πEarly bird tickets until 15th Sept
Book now:
https://t.co/nuoRhXVkak
#ICSConf23
We are delighted that @ABaQuality is again sponsoring our Annual Conference and Awards as category sponsor for the Customer Focus Award - Large Enterprise.
We hope you can join us at the UKβs leading customer experience forum: https://t.co/YjeeSV80bu
#ICSConf23 #CustomerService
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