Top Tweets for #Jet2Fail

3 months ago

@jet2tweets Admin fees for basically doing nothing — I’m changing the flight myself, using my own computer, yet #Jet2 still want to charge me for the privilege. What exactly is the “admin” involved? At least Robin Hood wore a mask! 😂🏹 #jet2robbery #ConsumerRights #RipOff #Jet2Fail #Jet2

360

Christian Avison

@ChristianAvison

3 months ago

@jet2tweets You haven’t actually addressed the issue I raised. I’m being charged an admin fee to change my own flight when I’m paying more for the replacement flight. That’s the point I’m asking you to explain #Jet2Fail #CustomerServiceFail #TravelFail #PoorCustomerService #ConsumerRights

865

Simon Halkyard @DigitalTalentSi

about 8 years ago

@jet2tweets me:”can I have the number for your customer services department please?” Jet2:”we don’t have one you have to write to them or email” Well played with the classic customer service policy of let’s make it hard for customers to complain when we mess up. #Jet2 #Jet2Fail

Simon Halkyard @DigitalTalentSi

about 8 years ago

@jet2tweets it’s bad enough our flight to Italy is cancelled but when we call you to discuss it your people try to book us on the cancelled flight, as they didn’t know! Pleased we could act as your ‘heads up’ on what is going on with your OWN flights #Jet2 #Jet2Fail

Top Tweets for #Jet2Fail

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