Top Tweets for #MNlib18
Just read, "Librarianship and parenthood: a balancing act" https://t.co/zzTpbZIcWQ
Panelist presentation at #mnlib18 incl @amylibrarian . @MNlibraries is there a conference paper avail? #parentlibcareer
Pipestone Area Friends of the Library came away w/ MALF's annual Evy Nordley award for the second time in three years @MNlibraries #mnlib18!
So very glad as always to exchange ideas and think deeply with the amazing community of MN Libraries. Thanks to all who planned, presented, participated and followed #mnlib18. #thankyou #library #community
Wrapping up our tweets from #mnlib18 with a photo of Program Director Tony Molaro with alum Sarah Larsen, Outreach Service Librarian, MN State Law Library. See you next year for 2019 MLA!
Taking a moment to enjoy the view of the river before the next session. #mnlib18
The group process of trying to change your work culture will, in and of itself, change your culture. #mnlib18
Set aside past problems when dealing with current problems. Follow Dumbledore's lead and deal with the matter at hand! #newworkers #mnlib18
I got it “for the children” #MNlib18
Excited to come across this! Read about it years ago & assumed it was gone. But it's just in a place in the conv ctr where I usually don't go. Will update later with what I bought! #mnlib18
#mnlib18 RUSA Guidelines for Behavioral Performance of Reference and Information Service Providers
suggests that the"librarian's first step in initiating the reference transaction is to make the patron feel comfortable". This is emotional labor.
"Your brand is what people say about when you're not in the room." Jeff Bezos #mnlib18
"I didn't know my library did that." Let's make that comment go away. #mnlib18
Melville Dewey was kind of a jerk. Everyone should acknowlege this Everytime we say "Dewey." #mnlib18 #emotionallabor
#mnlib18 The Managed Heart: the Commercialization of Human Feeling https://t.co/C3rN2Jmyof
Emotional labor has many downsides: burnout, lack of authentic voice, emotional dissonance but also done from a place of helping and changing people's lives. #emotionallabor #mnlib18
Marketing is a mission critical activity. #mnlib18
#mnlib18 Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job (be pleasant, be positive, be encouraging)
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