Top Tweets for #Refresh20
Employee Experience ❌
Customer Experience ❌
Both ✔️
@prakashramam explains why businesses need to innovate for both their employees and customers. #Refresh20
https://t.co/WyknPY9a9x
Phone, Email, WhatsApp, Slack… the list goes on.
To provide great omnichannel support, businesses need a flexible platform. #Refresh20
https://t.co/WyknPXRyKX
#ICYMI: We launched #Refresh20 on this day two months ago.
In case you haven't registered yet, here's a sneak peek of what you can expect from our virtual conference. #CustomerForLife
https://t.co/WyknPXRyKX
In this day and age, customer services are available in minutes. So why should the employee experience take longer?
Learn how you can provide the best employee experience at #Refresh20: https://t.co/WyknPXRyKX
“During a crisis, your employees should be learning about what’s going on from you, and not through the news cycle or social media.”
Crisis Communication 101 by @hailleymari, Head of PR at @buffer. #Refresh20
https://t.co/WyknPXRyKX
“Our journey has always been about staying relevant in the world of customer experience.”
Watch @mrgirish's keynote at #Refresh20 to find out how we’re leveraging AI and ML to provide a 360-degree view of the customer.
https://t.co/WyknPXRyKX
Sketch a crisis strategy around these steps 👆and you'll be hitting the 2020 finish line with your head held high.
Need a little more ammo? Take the #Refresh20 Crisis Communications Masterclass here: https://t.co/Miruw0hb3i.
In the era of infinite computing, the platform is no longer a limitation on software possibilities. #Refresh20
@preepadu (Head of Product Marketing, Freshworks) and @holgermu (VP, Analyst- @ConstellationR) discuss.
Watch the full conversation here: https://t.co/WyknPXRyKX
Your customers aren't the only ones benefitting from a self-service portal.
@knowledgebird explains. #Refresh20.
Register for the Refresh #ITSM Masterclass here: https://t.co/d7sEv5OeBg
Legacy CRMs with partially integrated systems make for data-dumping grounds fraught with inconsistencies, lack of insights, and fragmented views of the customer.
Watch @PeterStadlinger talk about the future of #CRM and #CustomerEngagement at #Refresh20: https://t.co/d7sEv5OeBg
Learn all about hiring for #custserv from @yext's VP of Customer Support on the #Refresh20 #support masterclass.
Sign up here: https://t.co/d7sEv65PZQ
That's it for this thread, but there's more where that came from!
Learn more and elevate your #custserv journey on the #Refresh20 Customer Support Masterclass.
Start today. Sign up here: https://t.co/d7sEv5OeBg
A well-honed customer support team is the best way to help your customers succeed and keep them coming back. #Refresh20
We asked top customer service executives at @Uber, @Wistia, @Zapier, and more on how your customer support teams can get there.⬇️
Gartner predicts that the service-based cloud application industry will be worth $143.7 billion by 2022—a level of growth that will shape SaaS trends.
Which industry trend will have the most impact? #Refresh20
https://t.co/pMW4MkktTm
After spending years in hospitality, Devon Banks made a career switch to sales.
In October, she featured on @SalesHacker's Women In Sales list.
At #Refresh20, she tells job seekers how they can jump-start a career in #sales. Register here: https://t.co/d7sEv5OeBg
After spending years in hospitality, Devon Banks made a career switch to sales.
In October, she featured on @SalesHacker's Women In Sales list.
At #Refresh20, she tells job seekers how they can jump-start a career in #sales. Register here: https://t.co/d7sEv5OeBg
“Just as the iPhone freed users from the hassles of carrying a separate camera and music player, Freshworks CRM aims to deliver them from the tyranny of a plethora of clunky IT tools.” #Refresh20
https://t.co/tGvdpCekOx
With #CRM and #Neo, #Freshworks brings the '#iPhone moment' in business #software closer to reality
#Refresh20
#SaaS #AI #CX #CustomerExperience #Platform #CustomerJourney #Analytics
#SalesMeetsMarketing through #BetterConversations
https://t.co/f3RAT0azkH via @FreshworksInc
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