Top Tweets for #StagecoachFail
.@Steve_race Absolutely right Steve… Whereas we get the rotten @StagecoachSW and a toothless @DevonCC… #Stagecoach #StagecoachFail #Exeter #Devon
This looks great, and a big investment in the bus system - something people across Exeter and the SW can only dream of. This is the impact of a Labour mayor, with the power and funding for a fully functional and reliable service. Those are the powers and funding we need too.
@StagecoachSW @nuggyleach I’m confused… what will you be passing on to the commercial team to amend? Surely, the only action necessary here is to ensure your drivers are aware of your timetable [all the more so when it’s pointed out to them by a passenger]?! #StagecoachFail CC @DianaFMoore
@StagecoachSW @caslyn As you’re well aware, there are plenty of people who’ve chased a response for months, before eventually giving it up as a bad cause - this is very much the norm, rather than the exception, and it’s never addressed. #StagecoachFail
if they gave any sort of shit they would have recruited someone to overhaul their [apparently non-existent] complaints process a long, long time ago. As I've said, their MD Bob Dennison should hang his head in shame. #StagecoachFail CC @gillellis @caslyn @AdeJD @C_Ebsworthy
@StagecoachSW once again you have excelled yourselves in customer service.
@StagecoachSW @SamD83 So, you advise people to look at the ‘live’ tracking when it’s entirely conceivable this will be as much help as a chocolate teapot! If the bus didn’t operate, why not? Likewise, if it did operate but the tracking wasn’t turned on, why was this? #StagecoachFail
All the more reason why we need @StagecoachSW services to be a whole lot more reliable than is currently the case. #StagecoachFail
Did you know… A fifth of businesses consider the bus to be central to their business operations. #CTBW @GreenerJourneys
@StagecoachSW @leanne_ashmead So, when you said 'from Wednesday, June 12' you actually meant 'on Wednesday, June 12'. There's quite a difference! No doubt someone will be along to remove the misleading signage and avoid any confusion for concerned bus users within the hour! #StagecoachFail
@StagecoachSW @DazSeventySeven I think this is a long-winded way of saying NO it isn't @StagecoachSW policy to leave a child stranded. Unfortunately, as is so often the case, it seems a lot of drivers are blissfully unaware of the company's policy. #StagecoachFail
20-plus people have tweeted @StagecoachSW since they posted this at 9am - thus far they've not responded to any of 'em. #notgoodenough #StagecoachFail CC @daddybowman @milosaunt @PeteCrewdson @katwilliams8 @SciTexts @ajmatthewsx @IrdyChatty @VeryAtheist @GangaClayton @LambCoope1
Hi All, I'll be with you until 5pm, tweet if I can help with your journeys. Hope you all have a great day!
.@GabySmithTV @_charliesibley @Starxx1 @Alishiarobertss Seems @StagecoachSW ain't much bothered about concerned customers' queries. Hope everyone gets home okay! #StagecoachFail
It's scarcely credible. With snow falling and lots of people concerned about possible disruption to @StagecoachSW services, the person responsible for responding to queries has buggered off home for the night. That's customer service the @StagecoachSW way for you! #Exeter #Devon
So, the local media are asking @StagecoachSW an entirely legitimate question arising from one of their earlier tweets. Good luck with getting a response @KatieTimms94! FWIW, I'd wager 'an incident' equates to either no driver or no bus! #StagecoachFail
@devonlisa40 @StagecoachSW Quite apart from anything else, if, as I believe, this is the last park & ride bus of the evening, there’s a safeguarding issue here. Say you hadn’t had any cash for a taxi, how would you have got back to the park & ride / home? #StagecoachFail
.@goal_media Quelle surprise indeed! Another @StagecoachSW fail... #StagecoachFail
https://t.co/YYDtf6IEAE
@Mr_John_Harvey_ @LibrariesUnLtd @StagecoachSW Funny you should say that... reasonably sure @StagecoachSW haven't seen fit to mention it on Twitter while a quick Google brings up diddly squat. Quelle surprise! #StagecoachFail
@Mr_John_Harvey_ @LibrariesUnLtd @StagecoachSW Funny you should say that... reasonably sure @StagecoachSW haven't seen fit to mention it on Twitter while a quick Google brings up diddly squat. Quelle surprise! #StagecoachFail
@Spongehunter1 @FlySWFalcon While it's good to see @DevonLiveNews highlighting this issue, their story suggests the problems with @FlySWFalcon on Saturday were a one-off. Clearly, this is nonsense and it's high time @StagecoachSW MD Bob Dennison took some responsibility and sorted it out. #StagecoachFail
@StagecoachSW @daisys_daze Dare I suggest your time would probably be better spent banging your head against a brick wall?! I'd wager less than one per cent of the people promised a follow-up from a @StagecoachSW manager get one. #StagecoachFail #cultureofcomplacency
Disappointing @StagecoachSW haven’t seen fit to respond to this tweet, let alone been able to confirm it’s company policy for drivers to advise bus users of the cheapest-possible ticket. #Exeter #stagecoachfail Cc @1987spv @caitlinjowood01 @DevonLiveNews https://t.co/EGQDe8OYgD
@1987spv @caitlinjowood01 @StagecoachSW @DevonLiveNews I’d concur. Would be interested to hear what @Stagecoach’s policy is in this situation. You’d like to think drivers are instructed to routinely advise customers of the cheapest ticket. So, over to you @StagecoachSW, is this the case?! #Exeter #Devon
Clearly, @StagecoachSW are struggling to keep abreast of their own diversions. If there’s no notice of these changes at the stops, how on earth do they expect commuters to know what’s going on?! #StagecoachFail #Exeter Cc @TracietappTapp @8leoroar5
@TracietappTapp I've now been given further info. In the morning, Green will operate normal route outbound & inbound will go via Pinhoe Sainsburys. From 1pm onward it will operate normal route outbound & inbound follow the same diversion as other services https://t.co/wKstAghcIH
This is @StagecoachSW you’re talking about - I’d expect nothing more. #StagecoachFail #Exeter https://t.co/TWqFCUdBUc
@StagecoachSW The plan showed NO stop changes to town services so why have they changed. Live departures still shows the old stop and j,k,g,f2 etc are still using both and NOT the new one. Misleading passengers is bad but failing to inform drivers is unforgivable. #ExeterBusStationClosureChaos
.@RebeccaComms No-one EVER answers the @StagecoachSW phone. I wouldn't be at all surprised to find it's locked in a cupboard - with the ring tone switched off. This has been raised countless times here, and elsewhere, but nothing is ever done about it. #StagecoachFail #Exeter
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