Top Tweets for #VWFS
🚨 ANOTHER DRAMA 🚨
Jakub Matulka and Damian Syty roll in SS14 💥
Crew OK ✅
For all the live updates, head to https://t.co/cWPMdIiGCh
#FIAERC #ERCRoyalRally
You demand £280/month — impossible! I’ve cut every cost to the bone just to get by. This is unfair & against FCA rules. FREEZE ALL PAYMENTS & ARREARS UNTIL JULY — it’s only fair! #VWFS #UnfairTreatment
La mejor financiación.
Te esperamos en San Lorenzo 254 y en Adolfo de la Vega 379
#vwfs #financiacion #vw #volkswagen
@UKVolkswagen Can you explain why I need to wait 2 months for a replacement 12v battery for my ID7 which is less than a year old.
Leasing a car that I can’t leave parked for more than a couple of days. #volkswagen #vw #vwfs #ukvolkswagen #vw
Aquí no hay ninguna pelea, gana la opción financiera que más se ajuste a tus necesidades. 😉 #VWFS
Mark Pain to lead VWFS change programme https://t.co/ZwDaBS5jge #VWFS #bodyshopmag #collisionrepair #automotivenews #automotiveindustry #automotiveaftermarket
Day 132 update: Still waiting on the final offer letter.
Payments continue, no communication.
@SEATFinanceHelp @VWUKFinanceHelp @CUPRA_UK
#CustomerServiceFail #PoorCommunication #VWFS #CUPRA #CustomerExperience #Accountability
Day 130 update: Still paying, still no resolution.
Matter escalated to the Financial Ombudsman.
@VWUKFinanceHelp @SEATFinanceHelp @CUPRA_UK
#CustomerServiceFail #PoorCommunication #CUPRA #SEAT #VWFS #CustomerExperience #Accountability
Day 129: Paying monthly since September.
VWFS response = half payment + £200 “goodwill”, no accountability for a known faulty part.
Completely unacceptable.
@VWUKFinanceHelp @CUPRA_UK @SEATFinanceHelp
#CustomerServiceFail #PoorCommunication #CUPRA #SEAT #VWFS #Accountability
Day 128: Broken promises and still no outcome.
@VWUKFinanceHelp @CUPRA_UK @financialombuds
#CustomerServiceFail #PoorCommunication #CUPRA #VWFS #Accountability
Update Day 126: Another day passes with no contact from @CUPRA_UK as promised, and nothing from @VWUKFinanceHelp @financialombuds
Repeated commitments, no follow-through.
Any advice on how to take further?
#CustomerServiceFail #PoorCommunication #CUPRA #VWFS #CustomerExperience
Day 124 update: CUPRA UK have now contacted me and have contacted the issue to VWFS.
Expecting a response within 48 hours.
@VWUKFinanceHelp @CUPRA_UK @financialombuds
#CustomerServiceFail #PoorCommunication #Volkswagen #CUPRA #SEAT #VWFS #Accountability
Day 123: still waiting on a response to my official complaint.
No update, no decision, no accountability.
@VWUKFinanceHelp @financialombuds @SEATofficial @CUPRA_UK
#CustomerServiceFail #PoorCommunication #Volkswagen #CUPRA #SEAT #VWFS #Accountability
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