Top Tweets for #VoiceOfExperts
Our #VoiceOfExperts feature, @dbeaumont266 , shares his thoughts about the customer service experience and what he envisioned as potential growth opportunities in the CX space during COVID-19.
#customerexperience #COVID19 #CustomerService #LitmusWorld
https://t.co/EjU2UyXM67
We just wanted to say Thank you to our esteemed list of Top CX Influencers 2020 who've kept the community of customer experience professionals continuously thinking forward in driving great CX across businesses.
#CXInfluencers #voiceofexperts #2020Year
https://t.co/W7mmWokYp4
"When we recognize our connectedness as fellow consumers, it can shift our behaviour from self-serving to other-serving. “Village” is a metaphor for a collaborative, partnership-like environment." - @ChipRBell, #VoiceOfExperts feature
https://t.co/AIwQaIYA5S
#CX #Empathy
While the response to the pandemic may have increased the physical distance between people, it has also increased their need for human connection. Read more on Empathy and Patient Experience by our #VoiceOfExperts feature, Karyn Furstman @customers_furst
https://t.co/UxOVVwmVnh
OMG! Who are these experts in India? Have they been challenged? Does anyone know? @Danone has washed their hand off by saying it is the experts opinion. They had uploaded a YouTube channel #VoiceofExperts in India🥺 @Moveribfan @MisraNeha @bpniindia #COVID19 #breastfeeding
A video on the channel (now taken down) advised mothers with COVID to stay at least 6 feet from their infants and to stop breastfeeding until they had been free of symptoms for 7 days AND free of fever for more than 72 hrs AND had two negative COVID tests.
There are many examples of companies using COVID to reduce breastfeeding rates but one of the best (worst) is a YouTube channel “facilitated “ (their word) by Danone called #VoiceofExperts.
Have you downloaded your copy of the CX newspaper and Action Calendar?
Download now - https://t.co/sRFD6Iyvqk
Don't forget to share it with your colleagues and #CX professionals. Continue the #CXWeek2020 celebrations!
#VoiceOfExperts #cxtransformation #newspaper @CXPA_Assoc
#WeAskedTheExperts (4 of 4)
What would you advise businesses as a bounce-back strategy through the pandemic? And, they answered!
Check out our complete list of 'Most Influential CX Leaders' here: https://t.co/jnOVnuaPo3
#BuildingCX #VoiceOfExperts #BusinessIn2020
#WeAskedTheExperts (3 of 4)
What would you advise businesses as a bounce-back strategy through the pandemic? And, they answered!
Check out our complete list of 'Most Influential CX Leaders' here: https://t.co/W7mmWoCzgC
#BuildingCX #VoiceOfExperts #BusinessIn2020
#WeAskedTheExperts (2 of 4)
What would you advise businesses as a bounce-back strategy through the pandemic? And, they answered!
Check out our complete list of 'Most Influential CX Leaders' here: https://t.co/W7mmWoCzgC
#BuildingCX #VoiceOfExperts #BusinessIn2020
#WeAskedTheExperts (1 of 4)
What would you advise businesses as a bounce-back strategy through the pandemic? And, they answered!
Check out our complete list of 'Most Influential CX Leaders' here: https://t.co/W7mmWoCzgC
#BuildingCX #VoiceOfExperts #BusinessIn2020
“What should we feed our babies in order to improve their immunity?” Watch this video to know what Dr. Shreenath Manikanti MBBS, MD, DCH (London), MRCPCH, Fellow-Neonatology (UK) Senior Consultant Neonatologist & HOD Fortis La Femme Hospital, Bangalore has to say. #VoiceOfExperts
#VoiceOfExperts
Here's some savage truth about #Recruiting - Recruitment is not #Tinder!
Read More: https://t.co/hK0FvPFueE
@greg_savage talks about how the age of the 'Dinosaur Recruiter' is over!
We are humbled to partner with #GregSavage to foster #EX Excellence.
#LitmusWorld
#VoiceOfExperts
@SteveDiGioia - #CustomerService trainer, author & speaker shares his thoughts on 9 ways to win back an upset customer.
We are humbled to partner with #SteveDiGioia to foster #CX Excellence
Read Here: https://t.co/vdkrYo3aPg
#DigitalTransformation #LitmusWorld
#VoiceOfExperts
@jimtincher - Founder #heartofthecustomer, #CX Expert & Keynote speaker shares his thoughts on Why 1 in 4 of you will lose your job in 2020.
We are humbled to partner with #JimTincher to foster CX Excellence
Read Here: https://t.co/wnrbazYzSv
#LitmusWorld
#VoiceOfExperts is a one-stop repository of industry insights and thought pieces written by industry experts like @Hyken, @JeanneBliss, @kumarraja1 and many others.
Subscribe now: https://t.co/W4tF7o7CM6
#VoiceOfExperts
@Hyken - Chief Amazement Officer and #CX expert shares his top 20 ways of creating an amazing customer experience in 2020. We are humbled to partner with #ShepHyken to foster CX excellence.
Read Here: https://t.co/rEppsOpFYE
#CustomerExperience #LitmusWorld
#VoiceOfExperts
@Hyken - Chief Amazement Officer, Shepard Presentations LLC and #CX expert shares his top 20 ways of creating amazing customer experiences in 2020. We are humbled to partner with #ShepHyken & foster CX excellence.
Read Here: https://t.co/rEppsOpFYE
#LitmusWorld
#VoiceOfExperts
@AlexAllwood (Renowned Author and Customer Experience Strategist, All Work Together) shares her thoughts on how #CustomerEmpathy plays a vital role in #CustomerExperience.
Welcome on-board #AlexAllwood
Read Here: https://t.co/yzqD1dRYzp
Introducing our panel of experts who contributed to the #VoiceOfExperts initiative in 2019!
@Hyken @JeanneBliss @dbeaumont266 @kumarraja1 @dutthimanshu @anandbhatia75 @MTouchpoint @chakrapaniamit Thank you for making it big!
https://t.co/cbTlNn1MyP
#MerryChristmas #happyholidays
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