Top Tweets for #badCS
@Airbnb @bchesky @AirbnbHelp Call center is a JOKE!!! Out of the last 10 times they've promised to call they have only called back once and 2 days later than promised.
Ticketing is even worse. They close the tickets without resolution just saying there is another open ticket, and no one EVER replies
#badCS
Good morning @marksandspencer Can you pls advise which idiot decide that Hempstead Valley branch only needs 2 size trollies. One small, one extra large. Obviously didn't consult regular shoppers
Yet again the people that keep you in business don't come first 😡
#badCS
After contacting #Scotiabank CS twice for fraud and getting a new card I find out at my bank I was lied to twice and a new card was never sent or even requested. Atleast someone knows what's going on. 🤦♀️ #BadCS
Hmnn
Disappointments are hard to heal and I wouldn't use @binance unless I had to.
#Binance #BNB #BadService #BadCS
For Pete's Sake @BofA_Help, I just want to speak to a rep. NONE of your options are why. THEN b/c I didn't answer those REPEATED q's, & "b/c it couldn't figure out why I was calling," I hear my wait will be longer?!?! Seriously?!? Terrible UX. #badcs #BoA @BofA_News
@IdealImage …hands down the worst consultation I have ever had.
No science presentation.
I was shown what a “cycle” is, 2 fat stomachs and then hit with the price.
Not even asked once to see my area of concern. #coolsculpting #badCS
My son got an email saying his PlayStation ID was hacked. Thanks @PlayStation for the heads up but trying to fix with @Playstationsup @helplaystation has been a 4 DAY NIGHTMARE!!! Waiting on endless holds, told nothing can be done!? 🤔 C’mon @Sony you’re better than this! #badcs
So very disappointed with @SportsDirect_CS as I ordered last month and they now won’t deliver until post Xmas leaving me to find my child’s gift elsewhere last minute! Making a difficult Xmas even worse...#badcs #supportfail
Got MULTIPLE "insufficient funds" overdraft fees from @BankofAmerica for really the same mistake. Is this how they make money off their loyal customers now? #SMH #fail If someone from BOA really care about their customers, please reach out to rectify this situation #badCS
@itsWillyFerrell @MicksGarage DO NOT PURCHASE GOODS FROM MicksGarage.. Horrible process start to finish... and I am not finished....#buyerbeware #badcompany #badcs #scammers #ScamAlert
How NOT to reply to a distressed customer your company severely let down:
Ask a factual question, skip on acknowledging the situation and distress.
#badCS
Also read the thread. Holly eventually made it home after a hellish day due to failures in managing her booking properly.
@HollieAnneB Hi Hollie, did you originally book wheelchair assistance?
@elonmusk You have the best car but worst customer service! Innovation is worth only if executed well. Tried calling/mailing/chatting everything possible, 6 days no reply! #BadCS @Tesla @teslaownersSV #Autopilotbug #SellAndForget
So a Walgreens employee just sd i was pressing wrong button on key pad. Twice. Which i did not. And then told by same empl that my zip code was wrong. Since ive lived in same for 45 yrs i clearly know what it is. Walgreens? Never EVER tell a cust. they are wrong. 3 times. #BadCS
Hey, mister super teen @ollieforsyth your TBE owns me £50. Your customer service is very bad. You charge people after they cancel their membership. If you don't solve this matter now I'll take actions. I have proofs #BadCS #startup #London
I bought an #Instagram, #Facebook #Hashtag software from @Gothamist. I tested it 10 mins after buying it, it was buggy & didn't work! I contacted customer service instantly & asked for a refund. 5 days later they responded with this.... #Refund #SocialInsider #SmallPrint #BadCS
@Ask_Spectrum Need the number for your corporate office. It’s protected for a reason - many irate customers #don’tcareaboutcustomers #badCS
@Delcioabreu @VivintCS @VivintHome it's saddening to see your company take advantage of consumers like this , I was contemplating acquiring your services for my home but I can't trust a company that's taking advantage instead of protecting my family and I #badcs #help
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