Top Tweets for #classactionbbva
@G4Digital @bojasher @dave_ellis & I set up a Discord for anyone dealing with the botched #bbva #simple transition. We discuss troubleshooting, closing our accounts, alternative banks, and potential legal moves. All are welcome. #ClassActionBBVA https://t.co/uvxlNaA5o1
@BBVA_USA @BBVA_USA Should we submit the class action lawsuit with the 100,000 fdic complaints, the change petition and protest outside your offices? Let me know how you like your apples. #ClassActionBBVA
@BBVA_USA Still no access to our money for 5 days and no communication option. When will you get it together? When?????????? #classactionbbva
@Tradingacctfor1 @__toussaint @BBVA_USA The rep was sarcastic, stating they need to mail me a new debit card because I was impatient and refused to help me access my account. He would just tell me to calm down and be patient 10 times. When I asked for a manager he said no one can help me and hung up. #classactionbbva
@BBVA_USA The call center had me on hold for 2 hours and automatically disconnected me. No access to my money for 5 days #classactionbbva
@BBVA_USA @BBVANews_USA @reyocanas @FDICgov 2/6: @BBVA_USA @BBVANews_USA @reyocanas #ClassActionBBVA @FDICgov
Our accounts are NOT BBVA accounts (but still simple accounts under BBVA) so they CAN NOT access any of your funds and minimal account info.
@BBVA_USA @BBVANews_USA @reyocanas @FDICgov 3/6: @BBVA_USA @BBVANews_USA @reyocanas #ClassActionBBVA @FDICgov
They CAN reset accounts/logins via one time password sent to your email (something the call center said was impossible) to get you web/app access.
@BBVA_USA @BBVANews_USA @reyocanas @FDICgov 4/6: @BBVA_USA @BBVANews_USA @reyocanas #ClassActionBBVA @FDICgov
You CAN pull your money from their ATM, dependent on that ATM's limits and available denominations.
@BBVA_USA @BBVANews_USA @reyocanas @FDICgov 5/6: @BBVA_USA @BBVANews_USA @reyocanas #ClassActionBBVA @FDICgov
They rely on the same 800 Number's we have for internal support, so they are completely screwed with the same disconnects and useless call center we've been fighting the last 4 days.
@BBVA_USA @BBVANews_USA @reyocanas @FDICgov 6/6: @BBVA_USA @BBVANews_USA @reyocanas #ClassActionBBVA @FDICgov
If you do go to a branch be kind and patient, the people there have no clue and are getting completely blind sided by this. It’s also clear they have to deal with this #GrossIncompetence daily.
@BBVA_USA 1/6: @BBVA_USA @BBVANews_USA @reyocanas #ClassActionBBVA @FDICgov
Wife Drove an hour each way and spent 4 hours at our closest branch. Couple notes for others the Branches have no clue what's going on. They were told via email the merge was happening a MONTH from now.
@BBVA_USA Update, this is how long it takes to unlock your account. Just add 3 more days of that without reaching someone and you too can have access to your own money.
#classactionbbva #notsosimple
@LieffCabraser do you think we who are part of the transition from Simple bank to BBVA USA, who have been largely unable to access our accounts since the transition completed on Saturday, have a case? Look at these tweets from people. 💔 #classactionbbva #BBVA
@BBVA_USA If it's unacceptable, then you should be paying us. #ClassActionBBVA
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