Top Tweets for #htmfall2022f

almost 4 years ago

Every employee-customer interaction is critical to the hospitality experience. Making somebody feel welcome and happy and wanted at every stage in the experience is a truly human phenomenon. #htmfall2022f

Rachel @clarkrachelm

almost 4 years ago · West Lafayette

A “human moment”. A personal connection. Empathy. All these factors are things that technology can’t give. Our purpose and identity is creating the memories and personal connections that takes it one step further. “The future is human” #htmfall2022f

Emily Paiz @EmilyPaizHTM

almost 4 years ago

Today we watched a TedTalk given by Bobby Stucky. He discussed the difference between service and hospitality. Service: What you do to someone Hospitality: How you make someone feel Hospitality is more special than service. What makes hospitality special to you? #htmfall2022f

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