#uberFail - Twitter Hashtag

about 1 month ago

@Uber @Uber_Support Your driver went to the WRONG address. Support’s only solution? Wait 6-12 hours for an email. I’m missing a 3PM tow appointment because of this. Unacceptable. DM me NOW. #UberFail #Customer

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Mohammed Ashraf Baig / मोहम्मद अशर�� बेग /محمد اشرف @FootballChunk

about 1 month ago

@Raise4Rights @UberIN_Support @Uber_India Absolutely unacceptable @Uber_India @UberIN_Support No call support, no resolution just delays after such a serious issue. This kind of pathetic service is intolerable. Stop ignoring and take immediate action against the driver! #UberFail #CustomerRights

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Shivam Kumar Singh @shivam611996

5 months ago

Missed my international flight due to Uber driver negligence in Bengaluru. Loss: ₹41,900 for rebooking + no-show + 10 hrs wait. Uber suggested insurance instead of accountability! Is this fair? @Uber_India @UberIN_Support @Uber #UberFail #ConsumerRights #CustomerExperience

shivam611996's tweet photo. Missed my international flight due to Uber driver negligence in Bengaluru.

Loss: ₹41,900 for rebooking + no-show + 10 hrs wait.
Uber suggested insurance instead of accountability!

Is this fair? @Uber_India @UberIN_Support @Uber
#UberFail #ConsumerRights #CustomerExperience https://t.co/zafWy2wzwI

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Ewert Design @ewertdesign

5 months ago

@uber your customer support is abysmal. I’ve been trying for 4 days to reach someone to add a tip to one of my rides that is more than deserving. The AI bot keeps giving me the same lame advice. #uberfail

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Points Taken Podcast

@PointsTakenPod

5 months ago

Kiefer Sutherland Arrested For Threatening An Uber Driver #CelebrityNews #KieferSutherland #UberFail #CelebrityDrama #JackBauer #TheLostBoys #HollywoodNews #CrimeNews #24

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y3rnaux ™️  @y3rnaux

6 months ago

@AIandDesign @TheMG3D #uberfail

Michael

@TheMG3D

6 months ago

Done, now pick it up.

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Rocco Santopietro @rsantopietro

6 months ago

UPDATE: @Uber has sent me the SAME automated reply twice now—after a driver abandoned us in the middle of the road. They "understand" and "take it seriously," but refuse to refund a ride that was never finished. If your safety isn't worth a refund, what is? #Uber #UberFail #AutomatedIndifference This is scripted, bot-run support. No human actually read what happened. Do better, @Uber_Support Or riders will trust you less and less.

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Marc @muydess

6 months ago

@UberEats failed tonight. Original order was supposed to be here any 7:10pm then it got bumped to 8 due to their issue with delivery not the restaurant. The order is ready and now I’ll get cold food. Their support team was no help #uber #uberfail #ubereats

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dcannons.fire @cannon00420

6 months ago

@Uber_Support I filed a BBB complaint after your 3-day appeal deadline (12/5) expired. My account is blocked by a CRITICAL DATA ERROR despite internal document approval on 11/27. Fix the manual override error immediately. #UberFail #DataError #ManualOverride

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Ricky Nolove™ @RickyNolov

7 months ago

@Uber_Support why aren't you guys helping me with my account its has been two weeks now out my pay! What are you guys doing now I get a massage saying the problem was resolved!? And its not! #UberFail #WageTheft #GigWorkerRights #PayMeNow #LaborRights

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Ricky Nolove™ @RickyNolov

7 months ago

@DaraKhosrowshahi My payouts have been HELD for 2+ WEEKS with ZERO explanation! Account ACTIVE, earnings completed, support only sends bots. This is wage withholding & I’m exploring legal action. Fix it NOW! #UberFail #PayMeNow #WageTheft #GigWorkersUnite #LaborRights

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Mukund Hukeri @MukundHukeri

7 months ago

Booked @Uber weeks in advance for our intl arrival. Booked UberXXL. Driver canceled before we even got our bags. 💸 Paid 60% more for a new ride ❌ Hit with $40 cancellation fee This is unacceptable! @Uber_Support, please address this. #UberFail #CustomerService #AirportPickup

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iKyle  🇺🇦🏳️‍🌈#SaucyMinx @iKyle2017

8 months ago

@ubereats_uk poor service, 45 minutes and still no rider to deliver my food, no answer from the restaurant either disgusting service #uberfail

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Franklyn Nwankwo @deBruglie

8 months ago

@Uber_Sopport @mothernidades @Uber_MEX UNBELIEVABLE! @Uber customer care just told me to pay my debt FIRST despite my iPhone being STOLEN during an Uber trip! No empathy, no understanding. I'm forced to go public with this. Is this how @Uber treats its drivers? #UberFail #CustomerService

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sharon gadbois @sharongadbois

9 months ago

@UberEats when you send an email letting me know my pic made the menu, tell me which restaurant and show me the picture. #uberfail

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Mazhar shaikh @abbasbhai17

9 months ago

Hello @Uber 👎 You just overcharged me €300 for my ride! Your customer support is so slow when it comes to resolving issues. Do you even care about our hard-earned money? Never using Uber again. #UberFail

abbasbhai17's tweet photo. Hello @Uber 👎 You just overcharged me €300 for my ride! Your customer support is so slow when it comes to resolving issues. Do you even care about our hard-earned money? Never using Uber again. #UberFail https://t.co/B4dsRU9HmX

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Gorden Wuebbe

@Wuebbe

10 months ago

Perdimos un cochecito de bebé en un viaje de @Uber en CDMX. 3 días sin respuesta del soporte. En la oficina pregunté: “¿Entonces el cliente no importa en absoluto?” El empleado respondió: “Sí. Los clientes – los que pagan todo – no importan.” @Uber_MEX @Uber_Support #UberFail

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Uber Support

@Uber_Support

10 months ago

disgusting 🤮🤮🤮🤮🤮#uberFail https:// Thank you for bringing this to our attention. Allow us to review this incident further. Could you please send us the email address and phone number that was associated to your account as well as the trip details wherein you took these photos via DM? We're looking forward to your response.