LP

[LP @hashtagboourns]

@PlayStationUK No response you scumbags?

[LP @hashtagboourns]

@PlayStationUK Want to upgrade my monthly essential psplus sub to a years premium but it will only let me do a month. Surely that can’t be right? So because I let it auto renew to give you money, and now I want to give you more money, you penalise me by denying me the discount?

[LP @hashtagboourns]

@discoveryplusUK This is an issue with your Apple app. It happens on Apple TV, iPhone, iPad, in different locations, on different accounts on different Internet connections. It is nothing to do with my account so I find it bizzare you are asking me for these details. Stop being weird and fix it.

[LP @hashtagboourns]

@discoveryplusUK You going to fix the issue where selecting to go live on streams previously watched resumes rather than going live,with no indication that it’s not live? It’s telling that when I provided videos you went silent. Woeful that something as basic as this doesn’t work

[LP @hashtagboourns]

@discoveryplusUK @discoveryplusUK Here is a video from my ipad too which also shows it happening, also happens on iPhone. When will you be fixing this?

[LP @hashtagboourns]

@discoveryplusUK Is there an issue with your app? Selecting ‘go live’ does not go live, it resumes from where you were watching before, but gives no indication of this. Says ‘live’ in red, scrub bar is at the end. Only by pausing & selecting live again does it then go live.

[LP @hashtagboourns]

@discoveryplusUK Thanks, I’ve tried all of that & no it doesn’t work. This is on Apple TV. Also happening on a different Apple TV, on a different Internet connection in a different location. You can see it resumes at 32.1s (bottom right) and only goes live when I pause & select ‘live’ again.

[LP @hashtagboourns]

@eon_next I’m fine thanks, hope you’re well too! Thanks for the quick reply, will DM.

[LP @hashtagboourns]

@eon_next Hi, I’d like a smart meter fitted but when I click the link to book an appointment, nothing happens. It just takes me back to my account page. Do you know why this is? Thanks.

[LP @hashtagboourns]

@AmazonHelp Hello, why is it whenever I use ‘rush shipping’ that is supposed to arrive by 1pm does it rarely arrive at all? Not by 1pm, not later in the day, not ever. I now don’t even have the option to cancel the order that hasn’t arrived?

[LP @hashtagboourns]

@British_Airways Hi there, we are flying on BA0016 in First from Singapore to London, what is the earliest time we can drop our bags off before the flight please? Thank you.

[LP @hashtagboourns]

@HyperopticCS Ah never mind, it’s back to normal now 😌

[LP @hashtagboourns]

@HyperopticCS Hi, my internet download speed has dropped to 5-20 Mbps (from nearly 1Gbps), but on my account it says service status is ok. Are you aware of any issues in the B1 postcode area? Thanks.

[LP @hashtagboourns]

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[XBOX @XBOX]

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[XBOX @XBOX]

🧽 x 🐢

Follow and RT with #XboxAllStarBrawlsweepstakes for a chance to win one of these vibrant @NickBrawlGame Xbox Series X consoles.

Age 18+. Ends 10/24/21. Rules: https://t.co/Z2VzIdludF

[XBOX @XBOX]

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[LP @hashtagboourns]

@AskAmexUK Ok great, thank you!

[LP @hashtagboourns]

@AskAmexUK Hi there, I have a refund due to go back to a card that is now cancelled. I understand it goes back to my account anyway, but not sure I’ll know how I’ll actually know it’s in my ‘account’? Will it just show as being received to my current card? Thank you.

[LP @hashtagboourns]

@British_Airways Thanks for clarifying!

[LP @hashtagboourns]

@British_Airways Hi there, if I upgrade to a higher cabin for a flight with cash (as this is being offered in MMB), but then have to change or cancel my flight, would I get the upgrade fee refunded?

[LP @hashtagboourns]

@British_Airways Sorry, one last question. The flight I’m booked on is actually an Avios redemption flight, I’m aware I can cancel this for £35 and get back taxes and Avios, but would I also get back the £500 paid to upgrade from WT+ to CW, should I cancel via paying the £35 fee? Thank you!