I’ll post this public because direct message is unsatisfactory. @Delta customer service has zero interest in customer service. What used to be a person is now a bot. There is no way to get a concern addressed even through the direct messaging options recommended by @Delta
Well @Delta taught me a new word today. Metered.... same as delay but probably makes metrics look better. Of course it also means I get called back into a plane to wait an hour and a half for weight and balance while they provide no cabin service......
@Delta@Delta I don’t mind losing upgrades usually but in this case it really sucks as not one thing worked on this flight. I had to call multiple times and even then it was last minute at gate. Was boarding by the time the fuel truck fiasco/SNAFU. Just a really shitty day of flying.