@Uber_Support Hello, the DM I received did not at all address my concern and was a total misunderstanding of the issue. I have DMed further information. Please address issue at hand.
@Uber_Support Buildings are marked incorrectly in the app and I was taken to completely wrong address for a building, charged double to get to my actual destination, and there’s no way to contact support about this issue in the app. I want a resolution or will be disputing charge
@DoorDash_Help I’ve been waiting over an hour for my food to be picked up, dashers have been assigned and abandoned it, it’s probably stone cold now and the estimated delivery time just keeps getting later and later. support is totally unhelpful and unresponsive.
@umamicart hey, my order hasn’t been delivered for multiple days after the expected delivery. I’ve reached out multiple times over email with no response for days. what’s up with this? I was really excited to order but am really frustrated with the lack of communication
I already DM’d you with this information. You have not responded to the DMs. Seems like you’re only interested in responding publicly and not actually addressing the issue.
@hawyee666 We apologize for the inconvenience you have faced because of the order. We've reviewed your order, and we just need a bit more information. Can you please send us a DM and confirm the name of the item(s) that are missing and incorrect? Looking forward to your response. https://t.co/sd7yH5jmbJ
.@UberEats your customer service is atrocious. I received multiple wrong items in my grocery order and many of the substitutions i corresponded with my shopper about extensively were missing and I haven’t received any response from support for nearly 24 hours
.@capsulecares I have been trying to contact someone regarding my delivery for half an hour in the app to no response at all. Not even a “please give us a moment,” just radio silence. This is the second time you, my pharmacy, is straight up ghosting me. Really unacceptable
Do NOT use Capsule Pharmacy if you actually want to be able to communicate with a human being and have any sort of reliable help with anything. Need to make a change because something urgent has come up? Good luck!! Might as well bang your head against the wall
@FedExHelp I received a door tag notice of a missed delivery but when I put the door tag number into your website, or attempt to call or text fedex about it, it says it’s not valid. I can’t find any way to speak to someone because the tag is not valid but that’s what fedex left!