@virginmedia I need someone to help me urgently, the person I have spoke to sorting out my current package has offered me a price and put it through and it is now showing double the price of what he offered me!!!! I need someone to call me URGENTLY to rectify
Please can you help get my contact lense scheme 10% discount reinstated, I’ve been trying to get this reinstated for the last 9 months asking both the opticians & boots store to do this for me and no one seems to be able to fix it as it is showing active already but doesn’t work!
@TUIUK can someone from your welfare team give me a call back after hanging up on me after being on hold for 30mins and then when I called back was on hold for another 40mins which I had to hang up myself because I needed to get on with my day!! I will be making a complaint!!!
@DVLAgovuk Is someone able to call me to discuss? It’s a medical question that I don’t want to publish all over Twitter…. 🤦🏼♀️ please DM so I’m able to confirm my mobile number? Thanks!
@DVLAgovuk I’ve been trying to contact you over the phone a number of times a week since the middle of December and cannot get through - can someone please call me so I am able to ask the questions I’ve got and can sort out what I need sorting. Thanks
@sainsburys Today, within the last 30mins - JiLo your ‘manager’ was incredibly rude and answered his phone whilst we were talking to him!!!! And walked away mid conversation!
@virginmedia@richardbranson unacceptable response to my complaint (and unprofessional with the amount of spelling and grammar mistakes) as you have my mobile number and I have never received a miss call from you.... all I need is a technician to come out and fix this issue! 😩
@AskNationwide Hi Team, is there a problem with the online banking app? I’m trying to do an internal transfer to one of my own accounts and the app keeps timing out and not completing the internal transfer..?
@SamsungUK really need someone’s help with our TV purchased in late may 2020 this keeps happening, we’ve had the warranty tech people out three times and this is still happening...... please can we just have the TV replaced now?! 😩 faulty is faulty!
@champssports I’ve included @FootLockerEU in my tweet, I have also sent an email already to have received no response and they are currently not taking phone calls - all I want to know is where my order is!
@footlocker@FootLockerEU please can you tell me where my order is? The order was placed on 10/01/21 and the tracking details are still awaiting to be updated - 10 days and no update, where is my order?
@virginmedia We did finally get it back up and running by 4pm... but why should I pay for a service that I didn’t receive. Where is the goodwill gesture for the stress and frustration you caused?!
@virginmedia just called your customer services and received a disgusting service - already annoyed because we’ve been without broadband all day..... trying to work from home on day 1 of lockdown 2.0 you really aren’t helping matters!!!!
@virginmedia Working from home during a pandemic... day 1 of the second lockdown and we have no internet from 9am until 4pm!!!!! Customer services were disgusting, no understanding, no empathy and no help!!!