Helen Coe 🇺🇦

[Helen Coe 🇺🇦 @hazkat]

@BrittanyFerries I've been in a phone queue to amend a booking for 20 minutes and I keep being told my wait time is 5 minutes. What's that about? I can't do it online because your website doesn't allow wheelchair users to make online amendments.

[Helen Coe 🇺🇦 @hazkat]

@fesshole It literally doesn't matter what you call as long as it has the same cadence as Halo

[Helen Coe 🇺🇦 @hazkat]

@MikScarlet Complain to the venue and copy in Access is Everything. I know we shouldn't have to but the platform stewards should have been policing it. Apart from the obvious discrimination this kind of selfish /thoughtless causes, wheelchair users out "in the crowd" are a fire hazard.

[Stephen Elénìyàn ✊🏾 @dadaostephen]

Hi @SuellaBraverman ,

48 hours ago I asked you to substantiate or withdraw your claim that “250,000 foreign students took £4bn in UK loans.” That time has now passed. You have provided no evidence, no clarification, and no correction.

I have taken the time to examine the data myself.

I have reviewed materials from the Student Loans Company, the Department for Education, the House of Commons Library, the UK Statistics Authority, and reporting from Times Higher Education. Across these sources, one thing is clear. Your statement is presented in a way that gives the public a deeply misleading impression.

Let’s deal with this carefully.

The £4bn figure you reference relates to the total value of student loans issued to non UK nationals. It is not a direct cost to the taxpayer. These are loans. They are repaid over time based on income. Presenting that figure as if it were money handed out or lost is not an accurate reflection of how the system works.

Then there is your use of the phrase “foreign students.”

This is where the distortion becomes more serious.

The fact (which you know quite well) is those eligible for UK student finance are not newly arrived international students. They are people with settled status, indefinite leave to remain, refugee status, or long term lawful residence in the UK. They live here. They work here. They pay into the system. And under the law, they are entitled to access student finance.

Standard international students on student visas are generally not eligible for these loans.

By leaving out that distinction, you create a very different picture in the minds of the public. One where large numbers of people are arriving from abroad and immediately accessing public funds. That is not what the data shows.

You also cited a figure of 250,000 without pointing to a clearly published dataset or transparent methodology. Numbers like this carry weight. They should be used with care, not as loose estimates in politically charged statements.

I am not interested in party politics. But I am concerned about what this kind of messaging is doing to the country.

When lending is presented as spending, and long term residents are presented as outsiders, it fuels resentment. It deepens division. It creates tension where clarity is needed. And ordinary people end up carrying the consequences of that confusion. Like I was being racially attacked and profiled in my initial response to you in X by supporters of your party who were obviously misled and triggered by your misinformation.

I did consider legal action. But the reality is that the law is not designed to deal easily with this kind of broad public misrepresentation. You know that, which is why ignoring a challenge like mine carries little immediate consequence.

That does not make it acceptable.

I will be submitting a formal complaint to the Parliamentary Commissioner for Standards regarding your use of misleading statistical claims in public communication.

The public deserves accuracy. Not selective framing. Not distortion. And certainly not narratives that risk turning people against each other on the basis of incomplete facts.

Stephen Dada.

[Helen Coe 🇺🇦 @hazkat]

@Bbmorg Of course. When the toast has cooled.

[Helen Coe 🇺🇦 @hazkat]

@Gigantic I can't find my confirmation email for tickets I bought in December - what do I do?

[Gail Myerscough @GailMyerscough]

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[Helen Coe 🇺🇦 @hazkat]

@AvantiWestCoast Are there likely to be tickets available from a booking office?

[Helen Coe 🇺🇦 @hazkat]

@AvantiWestCoast as part of a journey I've been trying for a few weeks to book tickets for the 1417 from Birmingham New Street to Euston but either "seat reservation is unavailable, please select another service" , or "we have been unable to find a valid fare". Can you help?

[Helen Coe 🇺🇦 @hazkat]

@AvantiWestCoast I've literally checked every day since the timetable was released!

[Helen Coe 🇺🇦 @hazkat]

@AvantiWestCoast 17th May

[Helen Coe 🇺🇦 @hazkat]

@Response_0z__ Hmm. Not sure any of these are necessary. It was a flyer, not personal mail.

[Helen Coe 🇺🇦 @hazkat]

@RoyalMail just delivered a flyer from @Specsavers containing an offer that expired on 26th January. 🤷

[Helen Coe 🇺🇦 @hazkat]

@nationalrailenq when will online tickets and timetables be available for 22nd May onwards?

[Helen Coe 🇺🇦 @hazkat]

@WestMidRailway This is how it *should* work. And honestly , it makes such a difference when it does! Just being treated like any other passenger, with the right to turn up and go, and to be kept informed so that you can trust the system. Great job today - thank you. 3/3

[Helen Coe 🇺🇦 @hazkat]

@WestMidRailway Hi George - just wanted to share a positive experience of travelling with WMR today. I arrived in my wheelchair at University station just a couple of minutes before the 1456 train to Hereford was due (having pre-booked a ramp for a later train). I was helped onto this 1/n

[Helen Coe 🇺🇦 @hazkat]

@WestMidRailway Earlier train without any problems. The guard on the train came and confirmed arrangements for getting me off at my destination and said he would pass the info to the change of guard at Foregate Street. New guard was great and made sure I got down the ramp safely 2/n

[Brian Roemmele @BrianRoemmele]

A generation…

[Helen Coe 🇺🇦 @hazkat]

@Eurostar Your link doesn't work

[MarshFamilySongs @MarshSongs]

It was never if but when.