Wake up Goa. This is not an isolated incident.
Many tourists visiting Goa have shared videos on social media, complaining about being charged extremely high fares for short trips. These unfair practices are leaving visitors with negative experiences and damaging Goa's reputation as a tourist-friendly destination.
Remember, tourism grows where there is hospitality, not hostility.
@DrPramodPSawant a step on this is crucial
How to build an MVP (without wasting a year doing it)
1/ get an idea
2/ throw away 90% of it
3/ pick 1 problem
4/ pick 1 customer
5/ open Google Docs
6/ write the solution
7/ open Figma
8/ sketch the ugly version
9/ cut it in half again
10/ add Stripe button
11/ launch to 5 people
12/ watch it break
13/ fix only what matters
14/ ask for money, not feedback
15/ if someone actually pays, congrats, you have an MVP 🎉
Man @thedicedb 1.0.0 looks like a potential redis killer , wonder why @arpit_bhayani didn't close sourced it to get same fat profits if this thing takes off. Anyways you should checkout dice here https://t.co/sku72i0GLA
PERSONAL EXPERIENCE BASED LESSON :-
How I'm ensuring sleepless nights to an abusive driver for damaging my vehicle (Read Below)
* Incident :- A car attempts aggressive left side overtake on narrow undivided road. Pushes me towards oncoming traffic risking my life. Causes dent on left side, deep scratch on door & loss of ORVM cover. While I stop on side, he abuses & runs away.
* Step 1 :- I send e-mail complaint on same day. Within 3 days, I visit PS and submit signed complaint + dashcam footage in pen drive + Sec.63 BSA certificate affidavit for electronic evidence.
* Step 2 :- Police register FIR and complete scene of offence Panchnama, call owner phone as per RTA records but no response. Officer goes to his address and serves notice to appear for investigation.
He reaches PS & spends half a day producing original DL, RC. BUT DOESN'T HAVE INSURANCE!
*Step 3 :- I'm called to give my statement. Offender initially blames me unaware of dashcam footage. Once he sees it, starts begging for mercy. I SHOW NONE.
*Step 4 :- I get an estimate for repairs - A WHOOPING Rs.27K/-!
I file a Motor Claim Petition in local court for Rs.40K for repairs + mental agony & loss of earnings for 3 days visiting PS + fuel etc.
WHAT HAPPENS TO HIM NEXT :-
* No Insurance = Pay Out of Pocket + Advocate fees for Civil & Criminal cases + conveyance to courts (Maybe approx. Rs.80k - 1 Lac)
* No passport without court permission.
* Minimum 1-2 yrs court cases. If he moves to another city for work, keep visiting Hyd for court cases.
WHAT HE ACHIEVED :- Saved 5 seconds by aggressive overtaking & risking my life.
NOTE :- As matter is sub-judice, I'm not uploading dashcam footage, FIR, Chargesheet etc.
Is it just me or does it feels like we've gotten to a point where customer service is at an all time low?
Flights, restaurants, banks, you name it. Constant overpromise, underdeliver
The good news is if you're a startup and you have god-tier customer service? You win all day.
happy customers = free marketing
loyalty = recurring revenue
Customer service is the silent killer of big companies and the secret weapon of smart startups
Big companies right now: automating customer service to cut costs at all costs
Smart startups: humanizing customer service to make customers smile at all costs
make customers happy good things will happen.
just care.
Partly we are shifting to Bangalore to get my daughter used to uncertainties of life. Singapore is just way too perfect, and we thought it’s making her soft. Unfortunately we also had forgotten what the Indian chaos feels like.. turns out we have also become soft 😂
Did a 10 days solo trip to Kashmir, spent just ₹800 a day by staying at Hostel, met wonderful people around the world and this was most life changing experience of my life. Kahsmir is truly a heaven on earth. Here’s how I planned my trip🧵
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