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https://t.co/M5rdryig9g
Axis of evil in customer service - @Expedia and @JetBlue. Expedia, you’ve lost a customer forever. JetBlue, I will do my best not to fly your airline (which I happened to love before today’s interactions).
@gerardkcohen@SaraSoueidan Never said it “wasn’t allowed,” nor did I say it wasn’t justified. It is both of those things... I’m calling to attention the fact that outrage and anger, towards other change makers and allies is not just dumb, it is more importantly, counter productive.
I’m really excited for the upcoming release of @chalkers and my #IoT project. It’s been in stealth development for 18 months, but were are amped about the potential for serious disruption.