Ronan Healy

Constantly curious with a passion for innovation

A sucker for Service Design, Design Thinking, Design Sprints, JTBD, and all things Agile.

[Mark Blyth @MkBlyth]

Latest podcast is up. Me interviewing the fabby @rickperlstein author of Nixonland and The Invisible Bridge: https://t.co/kvrEXZleCe

[Mike Boysen (JTBD/acc) @mikeboysen]

Improving the buying process is no guaranty there is a market for your product. It simply makes one equally attractive product easier to buy.

At the end of the day, we want to make products that are NOT equally attractive, and you won't discover that in the buying process #jtbd

[The Human Centered Design Network 🇺🇦 @ThisisHCD]

New episode 29. Sarah Drummond @rufflemuffin ‘Kicking-starting a design revolution’
#servicedesign @applepodcasts #podcast #design https://t.co/ZHEjYQreEN

[The Human Centered Design Network 🇺🇦 @ThisisHCD]

Was great fun recording and chatting with you Gerry! Delighted others are enjoying it - GS

[Jared Spool @jmspool]

What design leaders say they want: “A seat at the table.”

What they get: A lot more meetings.

#BeCarefulWhatYouAskFor

[Mark Blyth @MkBlyth]

And in more good news...remember all that stuff about the return of inflation and the need for rate increases? Well read this. Especially the last line. https://t.co/d4hxXCgkBV Never let mere facts get in the way of a self-serving ideology.

[thrv @thrvapp]

The Missing Link Between Sales Frameworks and Closing #jtbd #jobstobedone https://t.co/SyJRGrQbmd

[Tony Ulwick @Ulwick]

Thank you @andy_cars and Anders Angstrom for conducting and publishing this recent interview discussing #JTBD and #ODInnovation. Your questions were insightful and thought provoking.

https://t.co/afQ0EdDvua

#JobsToBeDone #Innovation #Marketing #Strategy #Disruption #VoC

[thrv @thrvapp]

Are you sizing opportunities with a product-based definition of the market? This could be leading you down an expensive MVP that customers don't even want. Learn how to size the market correctly with JTBD. https://t.co/rvb7ZBfUKy

#jtbd #jobstobedone #productmanagement

[The Human Centered Design Network 🇺🇦 @ThisisHCD]

Looking forward to chatting with @ptquattlebaum next week about the excellent Orchestrating Experiences book. - GS https://t.co/YthtdrKhZP
#podcast #design #servicedesign #ux #hcd

[Mike Boysen (JTBD/acc) @mikeboysen]

It's really hard to define a #JTBD when you sit in a room w/ friends and ask "How can we change the world?"

Most innovators are not starting from scratch. Apply your capabilities to areas you want to investigate & job executors you can study

https://t.co/cBOaruIsXh

[Tony Ulwick @Ulwick]

#JTBD offers a lens (perspective) from which customer needs can be classified, defined, captured and used to conceptualize winning products (before development) and inform the subsequent development effort

#ODInnovation #JobsToBeDone #Innovation #Marketing #Strategy #Disruption

[Morgan Miller @morgan_b_miller]

Looking for a foundational introduction to #servicedesign? Well, my most recent talk is now up as a recording! "Introduction to Service Design" https://t.co/HfCzYcUCGR (with an angle towards SD in higher ed, and a bit about my team at Stanford!)

[Mike Boysen (JTBD/acc) @mikeboysen]

I just published “A framework for Jobs to be Done Interviews” https://t.co/SxybwOUQPa #JTBD #JobsToBeDone #Interviews

[Morgan Miller @morgan_b_miller]

It's been a while... but I have a new blog post answering the #1 question I've gotten this past year: What is the difference between a current-state and a future-state service blueprint? https://t.co/L6xw5CiAft #servicedesign #blueprinting #serviceblueprint

[Mural @Mural]

Tying customers' needs to product features is a challenge for most product and development teams. At MURAL, we try to solve this issue using Jobs To Be Done. #JTBD #designthinking

https://t.co/pNU5JtyGRb

[Mark Blyth @MkBlyth]

Picture of the day from Llewellyn Consulting. Gross World Product went from 18 to 77 trillion since 1980. Massive Growth. Where did all the money go? Right to the top.

[Mike Boysen (JTBD/acc) @mikeboysen]

Whoever said that the two #JTBD camps can't unify the theory is dead wrong. Here's my attempt to unify Outcome-driven Innovation (Jobs as Jobs) with New Me (Jobs as Progress)

#JobstobeDone

[Indi Young (she/her) @indiyoung]

I've released an app to convert your (formatted) data into a mental model diagram. It has been a while in development, but at last it is here! https://t.co/iTATbaiH9a