Heather Almond

[Heather Almond @heatheralm0nd]

@crystalski please can you confirm whether or not there are any significant restrictions (i.e. on where I can ski or skiing conditions) in Borovets that might significantly affect my holiday from when I arrive tomorrow (7th Jan)? @PeterDorey9

[Heather Almond @heatheralm0nd]

@crystalski @emblain83 @bansko Snowfall starts on Tues (day 4 of our holiday).The ‘start of the week’ is not the same as the start of our holiday week, so it doesn’t help us.The ‘end of the week’ for snow canons to even begin is day 2 of our holiday. How long will it take to make the runs usable? How many kms?

[Heather Almond @heatheralm0nd]

@crystalski @emblain83 @bansko @crystalski I have still not received a response to this query or to my requests to see the reports that you are basing your decisions on. Please respond.

[Heather Almond @heatheralm0nd]

@crystalski @GarethK_T @Fourcrower @mckearney_david @emblain83 @bansko According to On The Snow, the temperature is not cold enough for snow canons, so how can you use this as the basis of your defence? There is no way we will be able to ski, please let us amend our holidays!!

[Heather Almond @heatheralm0nd]

@crystalski @mckearney_david @emblain83 @bansko The max temp (according to your own reports) is between 7 and 9 degrees from now until Sunday. How are the snow canons supposed to work? The slopes will have even less snow on them when we get there than they do now. This is not the ski holiday you advertised and we paid for.

[Heather Almond @heatheralm0nd]

@crystalski @mckearney_david @emblain83 @bansko @crystalski additionally, we can also see the On The Snow reports and they show minimal snow on Tue (6cm) and more on Wed (18cm) so we wouldn’t be able to ski until Thu (if the forecast is true!). The snow canons STILL aren’t on in Borovets and the temp is the same now til Mon!

[Heather Almond @heatheralm0nd]

@mckearney_david @crystalski @emblain83 @bansko @crystalski I’d still like to see your reports stating they can open more runs, as if the snow canons can’t be used until Tues (with only 6cm of snow due then!), skiing will not be possible until Weds earliest, but more likely Thu. Why won’t you let us amend if there is no snow?!

[Heather Almond @heatheralm0nd]

@mckearney_david @crystalski @emblain83 @bansko @crystalski in that case, how will you honour your Crystal Snow Promise (that you keep putting as a response to other tweets), saying we will get three days of skiing in another resort if there is no snow in our resort. There are no nearby resorts with snow!

[Heather Almond @heatheralm0nd]

@crystalski @emblain83 @bansko Please can you share the reports you are receiving from the resorts (Bankso & Borovets) that advise the snow canons can be used, and their predicted level of coverage? I.e. how many kms of runs will be suitable to ski on by Sunday if they are used? Why are they not on now?

[Heather Almond @heatheralm0nd]

@crystalski Supposed to go to Borovets on the 7th but there is no snow and we are being told we will lose our money if we don’t go! We aren’t asking for a full refund - just to make a fee free amendment to another resort or another date. It’s a reasonable request!!

[Heather Almond @heatheralm0nd]

@crystalski @emblain83 @bansko You’ve also said they can use snow canons prior to the snowfall as it’s now cold enough. If it’s cold enough, why aren’t the canons in use this evening when the temp today is the same as it will be all the way through to Mon according to your own app? Suggests it’s still too warm

[Heather Almond @heatheralm0nd]

@crystalski @emblain83 @bansko The forecasts you are using in the app show the snow may start on Tues (very light). This then needs to be groomed so people can ski on it. How is it acceptable to make people go on a ‘ski’ holiday or they will lose their money if we will only get 2-3 days of skiing at best?

[Heather Almond @heatheralm0nd]

@xxshadaeexx Hahahaha GOD BRAN

[Heather Almond @heatheralm0nd]

Flamingoals (ft. Rachel's goose) ☀☀☀ @ Lake Como Italy https://t.co/i8S8bXZY46

[Heather Almond @heatheralm0nd]

@xxshadaeexx Hahahaha legit

[Heather Almond @heatheralm0nd]

@xxshadaeexx hahahaha shame

[Heather Almond @heatheralm0nd]

@xxshadaeexx hahaha gonna miss these

[Heather Almond @heatheralm0nd]

@CommonWhiteGrls @xxshadaeexx